Frank Spence
Albuquerque
Summary
With a robust background in intelligence and security, honed at the U.S. Army and Sears, I excel in open-source intelligence and fostering collaborative teamwork. My achievements include enhancing intelligence product quality through advanced analytical methodologies and significantly reducing inventory shrinkage. My expertise spans from information security to developing impactful training programs, demonstrating a strong work ethic and a knack for leading by example.
Professional with strong track record in intelligence analysis, bringing advanced analytical skills and strategic thinking to drive impactful decisions. Known for fostering team collaboration and adapting to changing priorities, ensuring reliable and consistent results. Expertise includes data interpretation, threat assessment, and critical problem-solving, paired with keen ability to communicate complex information clearly and effectively. Recognized for integrity, perseverance, and results-driven approach.
Intelligence professional with proven track record in high-stakes environments. Adept at transforming complex data into actionable insights, ensuring mission success. Known for fostering team collaboration and adapting to evolving challenges, leveraging analytical and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Senior Intelligence Analyst
U.S. Army Active Duty
07.2008 - 05.2021
- Enhanced intelligence product quality by implementing rigorous analytical methodologies and standards.
- Conducted extensive research on emerging threats, enabling proactive measures to counter potential risks.
- Collaborated with interagency partners to ensure timely dissemination of critical intelligence products.
- Utilized advanced software tools to analyze large volumes of data, providing key insights into trends not readily apparent through manual analysis methods alone.
- Established relationships with foreign counterparts to foster collaboration and information sharing among allied nations.
- Assessed the reliability and credibility of information sources, mitigating risks associated with misinformation or disinformation campaigns.
- Mentored junior analysts, improving their analytical skills and overall job performance.
- Analyzed complex datasets, identifying patterns and trends that informed actionable recommendations for decisionmakers.
- Presented key findings to senior leadership, influencing policy decisions and risk mitigation strategies.
- Managed complex projects, ensuring timely completion and thorough analysis of all pertinent information.
- Evaluated the effectiveness of intelligence gathering techniques, recommending improvements as needed.
- Participated in cross-functional teams to address evolving challenges and develop innovative solutions in a dynamic environment.
- Implemented process improvements that reduced reporting timelines while maintaining high-quality standards.
Military Intelligence Analyst
U.S. Army Active Duty
09.2004 - 07.2007
- Monitored foreign media sources for insights into regional dynamics affecting US interests abroad.
- Enhanced intelligence accuracy by conducting thorough research and analysis of critical data.
- Ensured adherence to strict security protocols while handling classified materials, preventing unauthorized access or disclosure of sensitive information.
- Evaluated effectiveness of existing collection strategies, recommending adjustments to optimize resource allocation and results delivery.
- Utilized advanced mapping tools for terrain visualization, aiding ground troops during mission planning stages.
- Maintained up-to-date knowledge in areas such as cybersecurity threats, enhancing overall understanding of digital warfare landscape.
- Assisted in the development of intelligence training programs, improving overall analytical capabilities within the unit.
- Streamlined intelligence gathering techniques through implementation of advanced software tools and technologies.
- Identified potential threats by conducting in-depth analysis of current events and global political developments.
Human Resources Specialist
U.S. Army Active Duty
12.1999 - 04.2004
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Loss Prevention Investigator
Sears
01.1996 - 07.1998
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Streamlined shrink management program and trained Loss Prevention Officers.
- Audited [Number] stores on weekly basis to identify deficiencies and identified potential causes.
- Developed strong partnerships with retail staff, fostering a sense of teamwork in preventing losses.
- Monitored surveillance systems effectively, detecting suspicious activity and initiating prompt response actions.
- Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
- Assisted management in reviewing and updating loss prevention policies as needed to maintain effectiveness.
- Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
- Effectively communicated findings from investigations to relevant stakeholders for informed decision-making processes.
Education
No Degree - Intelligence Operations
Cochise College
Douglas, AZ12-2025
Skills
- Open source intelligence
- Cultural awareness
- Customer relations
- Video surveillance proficiency
- Collaborative teamwork
- Information security
- HR policies and procedures
- Security systems management
- Oral communication
- Training and mentoring
- Training development
- Recruiting
- Physical security assessments
- Strong work ethic
Timeline
Senior Intelligence Analyst
U.S. Army Active Duty
07.2008 - 05.2021
Military Intelligence Analyst
U.S. Army Active Duty
09.2004 - 07.2007
Human Resources Specialist
U.S. Army Active Duty
12.1999 - 04.2004
Loss Prevention Investigator
Sears
01.1996 - 07.1998
No Degree - Intelligence Operations
Cochise College
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