FRANK STEVENS
Macungie,PA
Summary
Accomplished Parts Director at Ciocca Automotive, adept in supply chain optimization and leading teams to exceed performance goals. Streamlined operations, achieving significant cost savings and efficiency improvements. Skilled in budget planning and sales support, consistently enhancing profitability and operational excellence.
Overview
26
26
years of professional experience
Work History
Parts Director
Ciocca Automotive
Allentown, PA
01.2021 - Current
- Fixed operations setups on more than 20 buy/sells.
- Ensured the Ciocca Culture was implemented for a positive working environment.
- Established pricing strategies to remain competitive while ensuring profitability.
- Identified potential areas of cost savings through better utilization of existing resources or improved processes within the department.
- Developed strategies for improving efficiency in the parts department while reducing overall costs associated with purchasing, stocking, selling items.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Led a team of parts department employees, providing training and performance evaluations.
- Conducted regular inventory audits to maintain accuracy and accountability.
- Ensured compliance with industry regulations and standards in parts management operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Prepared and managed the parts department budget, including forecasting and expense control.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Monitored and reported on parts sales trends and performance metrics to upper management.
- Utilized parts management software for inventory tracking and order processing.
- Developed and implemented parts department policies and procedures to improve efficiency.
Parts Manager
Ciocca Subaru
Allentown, PA
02.2011 - 01.2021
- Developed and maintained positive working relationships with vendors.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Implemented improvements to streamline the ordering process.
- Analyzed pricing trends to optimize cost savings.
- Led a team of parts department employees, providing training and performance evaluations.
- Investigated discrepancies between physical inventories and records.
- Collaborated with other departments to ensure timely deliveries.
- Delegated work to staff, setting priorities and goals.
- Prepared and managed the parts department budget, including forecasting and expense control.
- Conducted monthly audits of inventory control systems.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Conducted regular inventory audits to maintain accuracy and accountability.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Trained new staff members on proper parts handling techniques.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
Parts Manager
Butler CDJR
Butler, NJ
01.1999 - 12.2010
- Maintained records of all orders placed, received, and shipped.
- Ensured compliance with industry regulations and standards in parts management operations.
- Led a team of parts department employees, providing training and performance evaluations.
- Implemented improvements to streamline the ordering process.
- Conducted regular inventory audits to maintain accuracy and accountability.
- Trained new staff members on proper parts handling techniques.
Education
Some College (No Degree) - Business Administration
Jersey City State College
Jersey City, NJSkills
- Sales support
- Supply chain optimization
- Stock control
- Warehouse operations
- Parts identification
- Budget planning
- Profitability
- Forecasting
- Guarding the processes
- Protecting the company
Timeline
Parts Director
Ciocca Automotive
01.2021 - Current
Parts Manager
Ciocca Subaru
02.2011 - 01.2021
Parts Manager
Butler CDJR
01.1999 - 12.2010
Some College (No Degree) - Business Administration
Jersey City State College
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