Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank Stewart

Clearwater,FL

Summary

Protective Services Sr. Officer and field trainer with over fifteen years experience Seeking an opportunity in Pinellas County that allows me to utilize my My Technical, Professional, and problem solving skills in a collaborative work environment.

Overview

11
11
years of professional experience

Work History

Protective Services Sr. Officer Field Trainer

Nationwide Children's Hospital, Dublin Campus
08.2020 - Current

Maintain the safety and security of all offsite buildings, including patients, visitors, staff, and assets at all times.

Responsible for the training, growth and development of over 40 offsite officers.

Use customer service and problem-solving skills and at times de-escalation techniques to resolve issues, disagreements, and conflicts.

Monitor cameras and patrol buildings to establish and maintain a high level of security.

Respond to all calls and quickly de-escalate any potential threat or security breaches.

Allow access for all new hires and or contractors as needed.

Responsible for the training of newly hired officers.

Organized community events such as, "Adopt a Family" for the offsite team.

Facilitate Training for all new offsite officers from benefits enrolment to Policy and procedures, camera navigation, de-escalation training, conducting investigations, and report writing.

Respond to calls from officers with policy and procedure questions and provide guidance.

Educate all staff by presenting Code Violet, and Code Silver training at all of the Dublin, Ohio locations.

Developed Training for the Big Lots Behavioral health Pavilion on the effects of early childhood trauma and how it Influences brain development and thus human behaviors,

As well, as responding to codes appropriately in a trauma-informed manner can reduce negative outcomes and help to build trust.

Exemplary attendance

Facilitate training for all staff members for Active Shooter, Code Violet, Code Silver, and Code Grey, at all Dublin locations.

Lead Psychiatric Technician Acute Inpatient Unit

Columbus Springs Dublin
02.2013 - 03.2019
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.
  • Supported patients in developing healthy coping skills, enabling them to better manage their mental health challenges outside of the treatment setting.
  • Ensured patient safety by closely monitoring their behavior and intervening in crisis situations as needed.
  • Participated in quality assurance initiatives, identifying areas for improvement and taking action to address concerns.
  • Maintained strict adherence to confidentiality guidelines, protecting sensitive patient information from unauthorized access or disclosure.
  • Streamlined documentation processes for increased efficiency in maintaining accurate patient records.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in improved patient outcomes.
  • Mentored new psychiatric technicians, contributing to the overall growth and success of the team.
  • Facilitated group therapy sessions that encouraged open communication among patients for enhanced healing experiences.
  • Conducted rounds to Monitor patient and Building Safety, Respond to any potential Safety issues.
  • Facilitated New Hire Practical and Abnormal Psychiatric Training, as well as How to maintain a Safe Milieu at all times.
  • Assisted in discharge treatment planning.

Education

High School Diploma -

Hilliard Davidson High School
Hilliard, OH

Clinical Psychology

Ivy Tech Community College of Indiana
Terre Haute, IN

Skills

  • Investigations
  • Talent Development
  • Developmental Trainer
  • Psychiatric Technician
  • Crisis Response Leader
  • Documentation And Reporting
  • IHASS Advanced Certified
  • CPR Certified
  • TCI Certified
  • 40 GPA Member of Phi Theta Cappa International Honor Society
  • P2000, Omnigo, Symphony Client, Epic and Others

Timeline

Protective Services Sr. Officer Field Trainer

Nationwide Children's Hospital, Dublin Campus
08.2020 - Current

Lead Psychiatric Technician Acute Inpatient Unit

Columbus Springs Dublin
02.2013 - 03.2019

High School Diploma -

Hilliard Davidson High School

Clinical Psychology

Ivy Tech Community College of Indiana
Frank Stewart