Frank Suayero
Miami,FL
Summary
CDL holder for 2 years with experience . Experienced professional with 5- years background in Taco Bell Store Management roles. Comprehensive knowledge of all retail operations including customer service, payroll and merchandising. Successful at boosting staff productivity, customer satisfaction and business profits with proactive ambitious approaches. Ready to bring abilities and expertise to new position focused on advancing operational success.
Overview
8
8
years of professional experience
Work History
Bus Driver
Miami Airport Marriott
Miami, FL
07.2022 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Handled emergency situations with calm and decisive actions, safeguarding passengers and vehicle.
Assistant to the General Manager
Taco Bell
Miami, FL
10.2016 - 04.2021
- Maintained strict confidentiality while handling sensitive information as required in assisting the General Manager with various tasks.
- Supported budget management efforts by tracking expenses, processing invoices, and reconciling financial statements for cost control purposes.
- Assisted the General Manager in achieving company goals through effective coordination of daily operations.
- Increased employee engagement levels through active participation in staff events, fostering a positive working environment.
- Provided timely support to the General Manager by organizing and prioritizing tasks according to urgency and importance.
- Increased overall team productivity by assisting with the onboarding process for new hires, facilitating a smooth transition into their roles within the organization.
- Managed complex scheduling for the General Manager, resulting in better time management and increased productivity.
- Answered high volume of phone calls and email inquiries.
- Emphasized a costumer-focused approach by staft, delivering a local neighborhood restaurant environment that encouraged costumers loyalty.
- Supervised staff preparing and serving 900 meals per day.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Performed accurate monthly inventories of supplies and equipment, including food and beverages.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Hired, coached and trained staff to fill Team Members and Management positions and monitored performance and offered mentoring to new members.
- Helped servers with specialty drink orders by quickly preparing on-demand items.
- Was responsible for handling cash and preparing deposits.
- Work closely with the General Manager and department heads to review activity, operating, and sales reports and make any necessary changes.
- Ensuring that employees adhere to the company's policies, procedures, and strategies
- Keep a visible presence on-property, greeting guests, responding to inquiries, and resolving guest issues.
- Was in charge of inventory purchases and restocking.
Skills
- Clean Driving Record
- Safety-focused
- Pre-Trip Inspections
- Weather condition driving
- Excellent time management
- Flexible schedule
- Employee training
- Loss prevention
- Inventory control
- Team leadership
- Customer relations
- Hard-worker
Supervision and training - Team Player
Safety assurance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bus Driver
Miami Airport Marriott
07.2022 - Current
Assistant to the General Manager
Taco Bell
10.2016 - 04.2021