FRANK TERAN
Downey,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Also monitoring production schedules, identifying and resolving delays, and ensuring timely delivery of materials to keep operation on track.
Overview
17
17
years of professional experience
Work History
Customer Services Represent
Byram Healthcare - Owens & Minor
01.2023 - Current
- Place orders over the phone for patients
- Check & Verify Ensures from Kaiser
- Take payments on the account over the phone
- Check Orders Status and Delay
- Send emails & Fax to kaiser and Medicaid
- Opens new Accounts
- Used program ERP, KRONOS, IN-CONACT, RING CENTRAL, TEAMS, EMAILS, WORK, EXCELL, POWER POINT
- Handled returns or exchanges quickly and courteously, minimizing any potential negative impact on customer satisfaction levels.
- Consistently met performance metrics while adhering to quality standards set by the company.
Receiving Dispatcher /Assembly Technician
Collins Aerospace
01.2021 - 01.2022
- Controls the flow of parts, materials assigned to fabrication
- Received equipment’s, parts, and tools to distribute for assembly
- Used Stock room lead and Stockroom technician lead programs to control parts, and inventory
- Completes all production paperwork or computer-based reporting
- Build parts for Electrified Aircraft
- Use of AutoCAD to design plans
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Assistant Manager
AutoZone
01.2021 - 01.2022
- Review of special orders for customers
- Bookkeeping
- Car diagnostics to find the correct car parts
- Receiving weekly Trucks, Inventory merchandise, make reports organize merchandise and tools are located on the stock area with the correct location.
- Daily auto stock report and inventory transaction, point of sales.
Assistant Manager- Night Ops Manager- Department Supervisor
Home Depot
01.2008 - 01.2021
- Oversee night crew team, garden, hardware, building & lumber department
- Unload, Received, and load new place truck orders of50K weight long bed trucks.
- Stock merchandise and overhead organization
- Inventory Captain for5 years
- Promoted to Assistant Manager in year6
- Inventory merchandise, make reports organize merchandise and tools are located on the stock area with the correct location
- Daily auto stock report and inventory transaction, point of sales
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Business Accounting & Finance
Cerritos College
01-2024
Bachelor of Accountancy -
Academia Illingworth
01.2005
Skills
- Documentation and reporting
- Time management
- Computer skills
- Quality assurance controls
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Shipping and receiving
- Work prioritization
- Shipping procedures
- Quality control
Accomplishments
- Achieved Inventory by introducing Inventory Control app for inventory tasks.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 60 staff members.
- Achieved Great Inventory Numbers for 5 years by completing Organization, located the product, point of sales, orders with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Services Represent
Byram Healthcare - Owens & Minor
01.2023 - Current
Receiving Dispatcher /Assembly Technician
Collins Aerospace
01.2021 - 01.2022
Assistant Manager
AutoZone
01.2021 - 01.2022
Assistant Manager- Night Ops Manager- Department Supervisor
Home Depot
01.2008 - 01.2021
Business Accounting & Finance
Cerritos College
Bachelor of Accountancy -
Academia Illingworth
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