Summary
Overview
Work History
Education
Skills
Timeline
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Frank Thomas

Carlsbad,CA

Summary

I'm Frank Thomas, truly a renaissance man who has devoted this life to many communities, sharing fiscal literacy, and transforming corporate cultures.

Raised in Washington DC and transformed in San Diego which is home. I'm an aspiring golfer, guitar enthusiast, and I'm goal oriented.

I'm a proven winner equipped with the emotional intelligence and balance of leadership, empathy, and love for serving others; this life purpose is bigger than me.

Overview

27
27
years of professional experience

Work History

Area Sales Manager

Movement Mortgage
05.2011 - 06.2023
  • Executed proven strategies to hit sales quota and help company achieve goals. Increased growth year over year 70% during 2017-2022
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Built lasting relationships with clients through outstanding customer service interactions.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Formulated tactics and strategies to target new potential customers within prioritized markets.
  • Hired, mentored and motivated sales professionals to service customer accounts and target metrics. My top recruit & mentee is still performing in corporate top ten loan officers nationwide. Averaging $13mm + per month.

Mortgage Consultant

Signature Funding
02.2002 - 06.2007
  • Oversaw sales and underwriting processes of mortgage lending office.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Developed and implemented marketing campaigns to generate new business opportunities.
  • •Originated loans from existing account base and developed new loan customers with strategic real estate agent partners.
    •Implemented sales & marketing strategies throughout the San Diego real estate market.
    •Pacific Republic Mortgage was acquired by GMAC mortgage in September 2004

Account Executive

Nielson Claritas
07.1999 - 02.2002
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Collaborated with internal teams to develop account strategy.
  • Managed sales cycle to maintain solid customer base.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Attended networking events to build relationships and identify sales opportunities.
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • •Worked closely with Claritas project managers to develop custom software and applications for strategic clients.
    •Achieved 80% of plan sales goal in 2001.
    •Achieved 80% of plan sales goal in 2002
    •Achieved 94% of plan sales goal 2003

Ekin

Nike World Headquarters
12.1996 - 08.1998
  • Fostered friendly, warm, and exceptional customer experience.
  • Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
  • •Established brand awareness and presence in defined sales markets.
    •Customized and executed marketing plans between NIKE product managers and retail / consumers.
    •Developed, implemented and managed strategic marketing initiatives for numerous new product launches.
    •Responsible for monitoring product sales trends, life cycles and POS data.
    •Managed key strategic NIKE retail accounts.


Education

Manhattan College
The Bronx, NY

Skills

  • Client Needs Assessment
  • Pipeline Management
  • Public Presentations
  • Networking Events
  • Customer Service and Assistance
  • Consultative Selling
  • Partnership Building
  • Prospecting and Cold Calling
  • Developing New Business
  • New Account Development
  • Team Member Motivation
  • Contract Negotiation
  • Closing Strategies
  • Complex Negotiations

Timeline

Area Sales Manager

Movement Mortgage
05.2011 - 06.2023

Mortgage Consultant

Signature Funding
02.2002 - 06.2007

Account Executive

Nielson Claritas
07.1999 - 02.2002

Ekin

Nike World Headquarters
12.1996 - 08.1998

Manhattan College

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Frank Thomas