Frank Torrez Iii
Phoenix,AZ
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Kroger
Dallas, TX
03.2023 - Current
- Since March 2023, I have been working between Denver FC07 and Dallas FC05. I have worked in all areas of operations for both FCs. Learning the ins and outs of each department.
- I helped Dallas' bagging team go from 92 uph to 140 uph on a continuous improvement project in four weeks.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Took ownership of the Dallas weekend night shift freezer departments to increase the department wall-to-wall from 115 to 213. Afterwards, I moved to the picking department and increased wall to wall from 408 to 436.
Operations Supervisor
Kroger
Tempe, AZ
06.2021 - 03.2023
- Receiving supervisor for nights, which included unloading trailers/decanting in a start-up automation facility that ramped to capacity in six months.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Supported continuous improvement projects to reduce cost per unit while maintaining and reporting out KPIs.
Operations Supervisor
Kroger
Phoenix, AZ
11.2014 - 06.2021
- Warehouse associate/team leader/supervisor
- Worked in a multi-building campus, and supervised at all four buildings.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Developed and implemented policies and procedures for efficient workflow.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Maintained accurate records for tracking progress and performance of team members.
- Built strong operational teams to meet process and production demands.
- Delegated work to staff, setting priorities and goals.
- Reported out team KPI's and Continuous improvement project to increase metrics.
Education
Sunrise Mountain High School
Peoria, AZ05-2008
Skills
- High-pressure environments
- Team Leadership
- Employee Retention
- Production
- Workflow Optimization
- Supply Chain Management
Timeline
Operations Supervisor
Kroger
03.2023 - Current
Operations Supervisor
Kroger
06.2021 - 03.2023
Operations Supervisor
Kroger
11.2014 - 06.2021
Sunrise Mountain High School
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