Summary
Overview
Work History
Education
Skills
Timeline
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Adelaide Unutoa

San Antonio,TX

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

9
9
years of professional experience

Work History

Caregiver

Bella Groves Inc.
10.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.

Lead Medication Technician

Sodalis Senior Living
06.2022 - 09.2024
  • Facilitated seamless transitions between shifts by providing thorough handoff reports to incoming staff members.
  • Ensured proper medication storage and inventory management for optimal efficiency and compliance with regulations.
  • Educated patients about potential side effects, interactions, and precautions related to their medications.
  • Maintained accurate documentation of medication administration records, vital signs, and treatment plans for effective communication among the healthcare team.
  • Reduced medication errors by implementing a double-check system for high-risk drugs.
  • Monitored patients for adverse reactions or complications from medications, initiating prompt interventions when necessary.
  • Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Assistant Manager

CubeSmart Self Storage
08.2020 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Correctional Officer

Texas Department Of Criminal Justice
06.2018 - 06.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Field Artillery Radar Operator

United States Army
08.2016 - 04.2018
  • Streamlined data collection processes, leading to improved situational awareness on the battlefield.
  • Collaborated with other military personnel to develop effective strategies for utilizing radar capabilities.
  • Maximized operational readiness through regular maintenance checks and equipment inventory management.
  • Participated in reconnaissance missions, gathering critical information for strategic decisionmaking.
  • Ensured accurate artillery fire by providing precise target coordinates to firing units.
  • Supported mission success by analyzing terrain features and recommending optimal positioning for radar systems.
  • Reduced errors in target detection through rigorous calibration of radar systems.
  • Fostered a positive working environment by mentoring junior personnel and promoting teamwork among unit members.
  • Increased safety during training exercises by monitoring weather conditions and adjusting artillery fire accordingly.

Education

High School Diploma -

Fagaitua High School
Pago Pago AS
06-2016

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Verbal and written communication skills
  • Decision making aptitude
  • First aid and safety
  • Adaptability under pressure
  • Leadership qualities
  • Critical thinking
  • Technical report writing
  • Customer service
  • Money handling
  • Team leadership

Timeline

Caregiver

Bella Groves Inc.
10.2024 - Current

Lead Medication Technician

Sodalis Senior Living
06.2022 - 09.2024

Assistant Manager

CubeSmart Self Storage
08.2020 - 06.2022

Correctional Officer

Texas Department Of Criminal Justice
06.2018 - 06.2020

Field Artillery Radar Operator

United States Army
08.2016 - 04.2018

High School Diploma -

Fagaitua High School

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Adelaide Unutoa