Professional retail specialist with proven track record in driving sales and enhancing customer satisfaction. Adept at team collaboration and adapting to changing retail environments. Strong skills in product knowledge, customer service, and inventory management. Reliable and results-driven, consistently contributing to team success and business growth.
Overview
9
9
years of professional experience
Work History
Retail Sales Specialist
Advantage Solutions and SAS
07.2016 - 07.2020
Selling incremental Local Assortment Guide programs, Promotional Display, and Incremental Brown box for shelf and displays
This leads directly to success at On Shelf Availability
This is a win for the Customer, Consumer, and Clients!
Maintain client objectives by selling displays and placing secondary locations of products
Shelf standards and conditions: Maintain client objectives by ensuring products are fully stocked, correctly signed, priced, properly faced, ideal shelf conditions have been met, and sections are set to schematics
Ensure client products are consistently available for purchase by utilization of provided tools, innovative problem-solving skills and in-store rapport to influence key decision makers at retail
New Items: Achieve business objectives through placement of new items in all authorized stores and accounts within given time-lines
Follow directive for POS placement at both shelf and display locations
Manage time and prioritize for optimal productivity while meeting store call and frequency coverage
Complete accurate and timely paperwork, reporting, recaps, itineraries, timesheets, expense reports, etc
May provide feedback for Client audit objectives
Have been recognized and won several selling and incentive programs
Company/Customer/Client Relations
Communicate effectively, timely, and professionally both internally with Advantage Solutions' management and co-workers and externally with all customers and client
Build influential rapport with clients and customers
Field questions and proactively develop action plans to resolve issues
Retail Sales Specialist Development
Advantage Solutions and SAS
07.2020 - 08.2023
Position Summary: A Retail Sales Merchandiser Development position is to gain exposure and learn all aspects of the retail business to develop into a leadership role
The RSMD works within the Advantage Degreed Associate Performance Team (ADAPT) program, which provides training, mentoring and leadership development while the associate works within an assigned territory
Work with Retail Supervisor, Retail Operations Manager and Director of Retail Operations to gain understanding of retail/other departments
Work on development by participating in webinars, self-tutorials, and reading preparing to move into leadership while still maintain duties and expectations of the Retail Sales Specialist role
Manager Retail Client Services
Advantage Solutions and SAS
08.2023 - Current
Execution: Ensure compliance in regard to distribution, new item speed to shelf, pricing objectives, planogram conditions, display performance against features and promotional activity and POS distribution
Work to resolve any noncompliance issues at retail where possible and communicate properly the unsolvable issues
Perform ride withs at all levels of the retail organization
Tracking: Audit stores in assigned geography according to executable items
Track and score retail audits, shipment opportunities, and report all competitive activity
Training: Attend retail meetings to communicate client objectives, general retail trainings, market condition observations and assist in sales training
Communication: Communicate the progress on the executables and tracking results listed and communicate all opportunities to the headquarter team/client
Partner with BDM and appropriate Retail Managers to make certain that all promotional activity is communicated to the retail team according to set retail standards and methods
Relate findings to headquarter team and client as deducted from retail and/or field contacts and retail meeting feedback
Supervisory Responsibilities: Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports: Delegates work of others and provide guidance, direction and mentoring to indirect reports
Skills
Multitasking efficiency
Problem-solving
Effective communication
Management
Team building
Personal Accomplishments And Interests
President of Youth Marksmanship Program at Syracuse Pistol Club, 2010 - 2013, Responsible for addressing the club at meetings for safety, events, fundraising, and training of new members.
Member of Camillus Police Youth Cadet Program, 09/01/12 - 08/31/14, Training of laws and police tactics. Promoted to Sargent and assisted with new members and their training needs.
Member Syracuse University Pershing Rifles Honorary Military Fraternity, 2014 - 2016, Aimed to aid in the development of successful officers in the military and foster camaraderie among ROTC programs.
CPR Certified, Certified NRA Instructor
Track and Field, Central Florida Amateur Baseball League - Tampa Bay FL, Involved in raising funds for Wounded Warrior Project in Fort Drum NY for 5 years