Frank Velez
Middleburg,FL
Summary
Dedicated Maintenance Manager offering 30 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimize downtime and safety hazards. Well-versed in equipment troubleshooting and repair with a focus on quality and efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
29
29
years of professional experience
Work History
Avionics Maintenance Technician
U.S. Navy Active Duty
01.1997 - Current
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Diagnosed faults and developed resolution plans.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
- Performed thorough visual and physical inspections of all electrical parts.
- Assessed avionic system faults to identify and recommend corrective actions.
- Designed and implemented new test procedures for improved avionics system performance.
- Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
- Trained and oversaw 85 new technicians' activities for proper repair and maintenance of avionic systems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Maintenance Manager
U.S. Navy Active Duty
01.2024 - Current
- Procured pricing information from various vendors to support cost-effective purchasing.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Planned scheduled maintenance outages as part of a preventive maintenance program.
- Planned scheduled maintenance outages as part of a preventive maintenance program.
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Monitored priorities and liaised between the maintenance team and management, delegating tasks to be completed on time.
- Monitored priorities and liaised between the maintenance team and management, delegating tasks to be completed on time.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Collaborated with other departments to verify completion of maintenance tasks.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Set aggressive targets for 165 employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Planned scheduled maintenance outages as part of preventive maintenance program.
Quality Assurance Supervisor
U.S.Navy
01.2024 - 05.2025
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Monitored testing processes, test development and user acceptance testing.
- Oversaw onboarding and training of new employees to promote a qualified and well-coordinated quality assurance team.
- Provided the development team with insights and recommendations on Aircraft usability and functionality by reviewing and analyzing internal data.
- Collaborated with the development team and reviewed technical specifications to create testing programs.
- Educated 25 employees on specific QA standards and confirmed maintenance of standards.
- Determined quality department standards, practices, and procedures.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated 165 employees on specific QA standards and confirmed maintenance of standards.
Education
Master of Science - Aviation Management
Southern Illinois University, Carbondale
Carbondale, IL05-2026
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FL07-2024
Skills
- Organizational and planning skills
- Multitasking and prioritization
- Problem-solving techniques
- Avionics troubleshooting
- Deadline management
- Project management
- Testing equipment use
- Regulatory compliance
- New system installations
- Circuit wiring
- Wiring diagrams
- Component replacement
- Scheduled maintenance
- Schematic reading
Timeline
Maintenance Manager
U.S. Navy Active Duty
01.2024 - Current
Quality Assurance Supervisor
U.S.Navy
01.2024 - 05.2025
Avionics Maintenance Technician
U.S. Navy Active Duty
01.1997 - Current
Master of Science - Aviation Management
Southern Illinois University, Carbondale
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University