Frank Velez
Middleburg
Summary
Results-oriented Maintenance Manager with 30 years of experience in team management and facilities maintenance. Specializes in minimizing downtime through effective scheduling and equipment troubleshooting. Drives operational efficiency and cost reduction by streamlining processes. Committed to enhancing employee engagement and performance through training and morale-building initiatives.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Maintenance Manager
U.S. Navy Active Duty
01.2011 - Current
- Sourced competitive pricing from multiple vendors to enhance cost-effective purchasing.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised employee performance, preventive maintenance, and safety.
- Monitored priorities and liaised between the maintenance team and management, delegating tasks to be completed on time.
- Created and formalized protocols for preventive maintenance procedures, reducing equipment failures and minimizing downtime.
- Developed and launched maintenance program to improve operational efficiency and minimize downtime.
- Collaborated with other departments to verify completion of maintenance tasks.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development.
- Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed senior-level personnel working in marketing and sales capacities.
- Procured pricing information from various vendors to support cost-effective purchasing.
Avionics Maintenance Technician
U.S. Navy Active Duty
01.1997 - Current
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Diagnosed faults and developed resolution plans.
- Diagnosed faults and developed resolution plans to restore aircraft systems to operational status.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Performed thorough visual and physical inspections of all electrical parts.
- Assessed avionic system faults to identify and recommend corrective actions.
- Designed and implemented new test procedures for improved avionics system performance.
- Designed and implemented new test procedures that enhanced avionics system performance and reliability.
- Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
- Trained and oversaw 85 new technicians, ensuring adherence to standards for repair and maintenance of avionic systems.
- Applied effective time management techniques to meet tight deadlines.
Quality Assurance Supervisor
U.S. Navy
01.2015 - 05.2025
- Evaluated investigation reports from quality assurance personnel and resolved procedural deviations to enhance compliance.
- Monitored testing processes, test development and user acceptance testing.
- Oversaw onboarding and training of new employees to promote a qualified and well-coordinated quality assurance team.
- Provided the development team with insights and recommendations on Aircraft usability and functionality by reviewing and analyzing internal data.
- Collaborated with the development team and reviewed technical specifications to create testing programs.
- Trained 25 employees on quality assurance standards in a workshop setting.
- Determined quality department standards, practices, and procedures.
- Delivered regular updates to team leadership on quality metrics, highlighting consistency issues and production deficiencies.
- Trained 165 employees on quality assurance standards during company-wide sessions.
Education
Master of Science - Aviation Management
Southern Illinois University
Carbondale, IL05-2026
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FL07-2024
Skills
- Organizational and planning skills
- Avionics troubleshooting
- Project management
- New system installations
- Scheduled maintenance
- Quality assurance
- Problem-solving techniques
- Deadline management
- Regulatory compliance
- Component replacement
- Schematic reading
- Employee engagement
Certification
Federal Communications Commission License (FCC) with Radar Endorsement
Timeline
Quality Assurance Supervisor
U.S. Navy
01.2015 - 05.2025
Maintenance Manager
U.S. Navy Active Duty
01.2011 - Current
Avionics Maintenance Technician
U.S. Navy Active Duty
01.1997 - Current
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
Master of Science - Aviation Management
Southern Illinois University