Overview
Work History
Education
Timeline
Generic

Frank Villagran

Overview

38
38
years of professional experience

Work History

Maintenance Technician

ATT
Bell
07.1999 - 01.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Responded promptly to emergency breakdowns at any time during shift hours.
  • Set up modems and other hardware with necessary cables.
  • Set up wired and wireless point-to-point links between multiple locations using various types of antennas depending on the distance required.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Created sensors and conducted thorough inspections to locate fiber optic system defects.
  • Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Provided technical support services for end users experiencing difficulties with their local area networks or wide area networks.
  • Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Tested fiber optic cables for continuity using OTDRs and power meters.
  • Coordinated with vendors regarding product purchases, repairs or replacements when necessary.
  • Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
  • Created detailed documentation of existing networks including diagrams of physical topology, IP addressing schemes and routing protocols used.
  • Completed line work at heights using bucket trucks and underground using access points.
  • Understood and followed oral and written directions.

Forklift Technician

Crown Lift Trucks
Long Beach, CA
04.1997 - 06.1999
  • Completed standard inspections to assess wear and damage to vehicles.
  • Conducted regular inspections of forklifts to identify potential issues before they become major problems.
  • Troubleshot and diagnosed issues with heavy equipment systems.
  • Provided technical advice to customers regarding repair options and costs.
  • Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
  • Operated various types of heavy machinery safely and efficiently for loading and unloading purposes.
  • Followed safety procedures with every job and operated tools, gauges, and equipment correctly.
  • Inspected, serviced and maintained forklift equipment as needed.
  • Performed troubleshooting and diagnostic procedures on systems and components of forklift models.

Correctional Officer

Arizona Department of Corrections
Florence, AZ
01.1996 - 04.1997
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Performed head counts, checking cells for missing inmates.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Supervised inmates during day-to-day activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Applied non-violent response tools and physical restraint during problematic situations.

Machinist Mate Inspector

Navy
San Diego, CA
04.1986 - 12.1996
  • Verified dimensions of machined parts against drawings or templates before final assembly.
  • Maintained records of all service activities for documentation purposes.
  • Inspected machinery to identify problems and determine necessary repairs.
  • Read and followed blueprints, diagrams and drawings to fabricate products.
  • Calculated dimensions or tolerances using micrometers or vernier calipers.
  • Ran tests on finished products to ensure accuracy of results before shipment.
  • Reviewed blueprints or diagrams for fabrication instructions prior to machining operations.
  • Inspected material after completion for accurate measurements of dimensions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Certificate - Telephone

Pole Climbing School
Alhambra, CA
08-1999

Timeline

Maintenance Technician

ATT
07.1999 - 01.2024

Forklift Technician

Crown Lift Trucks
04.1997 - 06.1999

Correctional Officer

Arizona Department of Corrections
01.1996 - 04.1997

Machinist Mate Inspector

Navy
04.1986 - 12.1996

Certificate - Telephone

Pole Climbing School

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Frank Villagran