Frank Watson III
Sterling Heights
Summary
I am a Basic Project Coordinator , Instruction & On-the-Job Training, Positive & Upbeat Work Approach, Quality Control Support, Hands-On Work Style, Problem Solving, Willingness to Self-Reflect and Improve, Follows Direction Well, Friendly and Personable Team Member, Motivates and Encourages Others, Resourceful Support, Assists with Recruiting and Team Building, Reliable Communication, Open to Travel
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
Work History
Lead Cook
Trap vegan
Detroit
03.2025 - Current
- Prepared plant-based dishes using fresh, seasonal ingredients.
- Supervised kitchen staff to ensure food safety and hygiene standards.
- Developed new vegan recipes to enhance menu offerings.
- Trained new cooks on cooking techniques and equipment usage.
- Completed workstation set up and break down, properly disposing of leftover food.
- Stood in for other members of kitchen staff.
- Grilled and deep fried various foods from meats to potatoes.
- Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
- Filled specialized menu orders.
Customer Service Manager
RJ Styles
Sterling Heights
05.2023 - Current
- Managed customer inquiries to ensure timely and effective resolution.
- Developed training materials for new customer service representatives.
- Oversaw daily operations to maintain high service standards.
- Cultivated relationships with clients to foster loyalty and retention.
- Provided exceptional customer service to ensure customer satisfaction.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
Author
Himmithy Speaks
Sterling Heights
04.2022 - Current
- Developed engaging content for various platforms to connect with diverse audiences.
- Conducted research to inform writing and ensure accuracy of information presented.
- Collaborated with editors to refine manuscripts and enhance overall quality.
- Created promotional materials to support book launches and author events.
- Collaborated with design teams to create visual elements that complemented written material.
- Utilized various writing styles to cater to different audiences and platforms.
Assistant Manager
Tim Hortons
Southfield
01.2023 - 04.2025
- Assisted in managing daily operations and staff scheduling.
- Trained new employees on customer service standards and procedures.
- Oversaw inventory management and maintained stock levels effectively.
- Provided feedback to management on team performance and service quality.
- Collaborated with management on developing strategic plans for achieving business goals.
- Ensured compliance with health and safety regulations during shifts.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Henry Ford High
Detroit, MichiganSkills
- Results-orientedprofessional, known for strong multitasking ability, numerical accuracy, and clear effective communication Brings a leadership mindset shaped by multiple management roles, with a belief that leadership is demonstrated through responsibility, integrity, and execution rather than title alone Recognized for effective negotiation, delegation, time management, punctuality, and the ability to work well with people Approaches each role with honesty, a commitment to continuous learning, positive energy, and a consistent record of exceeding expectations
Timeline
Lead Cook
Trap vegan
03.2025 - Current
Customer Service Manager
RJ Styles
05.2023 - Current
Assistant Manager
Tim Hortons
01.2023 - 04.2025
Author
Himmithy Speaks
04.2022 - Current
Henry Ford High