Summary
Overview
Work History
Education
Skills
Memberships and Affiliations
Timeline
Generic

Frank White

Jeffersonville,IN

Summary

I am seeking a Lending Sales Management position for a growing financial institution.

I have successfully navigated others through multiple industry cycles, while always maintaining a positive outlook. Hard work, humility, and the ability to endure, have helped me standout throughout my professional career. I exemplify grit by staying passionate and persevering through all market cycles. I stay passionate with my eagerness to learn; and I persevere by maintaining my tunnel vision with a well-founded view of success.

My educational background, has helped me identify and capitalize on market trends and revenue opportunities. Over the past few years, I have focused on being strategic and analytical with my approach; whether I'm solving industry wide problems for the organization; or assisting Bankers with bringing in customers.

I am also very passionate about motivating others and helping others see their potential. This industry has rewarded me in ways I would not have imagined at a young age, I want others to experience the same.

Overview

13
13
years of professional experience

Work History

Sales Manager

Real Genius
10.2020 - Current
  • Assisted managing ~50 Senior Mortgage Bankers with average tenure exceeding a decade of experience.
  • Recruited and onboarded Mortgage Bankers during all industry cycles.
  • Successfully managed a monthly pipeline exceeding 1,000 working/locked loans.
  • Assisted in conducting team meetings to reinforce goals, objectives, and set clear expectations about policies and procedures.
  • Comprehended & managed the delivery of investor guidelines/overlays to the team.
  • Maintained an industry high pull-through rate (80-85%)
  • Maintained a positive work environment during various market conditions.
  • Managed key communication with leadership, internal departments, vendors, and third parties.
  • Helped establish effective sales practices and assisted in implementing procedures to maintain profitability during varying industry cycles.
  • Handled escalated customer issues, enabling quick resolutions, and client satisfaction.
  • Coached and counseled Mortgage Bankers; assisting with individual selling efforts and provided support to successfully reach targets.
  • Coached Mortgage Bankers in successful selling methods and encouraged cross-selling with vendors to drive lead pull-through.
  • Maintained ethical and positive working environment to reduce turnover and promote longevity.
  • Identified, hired and trained highly-qualified Mortgage Bankers by teaching best practices, procedures, and sales strategies.

Senior Mortgage Banker

Real Genius (F/K/A ConsumerDirect DO FirstBank)
02.2018 - 10.2020
  • Continuously maintained Top 5 or Top 10 Mortgage Banker status during various market conditions.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Maintained a monthly pull-through rate above 90% on working/locked loans.
  • Implemented self directed practices to avoid pair-off fees and consistently deliver high revenue closings.
  • Closed upwards of 300+ loans within a calendar year.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Considerable knowledge of Fannie Mae, Freddie Mac, Federal Housing Administration (FHA), & the Veteran Affairs (VA) selling guides/handbooks
  • Continued professional growth as a mortgage specialist.

Licensed Mortgage Banker

AmeriSave Mortgage Corporation
02.2011 - 02.2018
  • Successfully acclimated and excelled during multiple acquisitions; from Sure Point to Lending Tree; from Lending Tree to Discover Home Loans; from Discover Home Loans to AmeriSave Mortgage Corporation.
  • Maintained Top Banker status with every re-organization.
  • Developed Team Lead status amongst 100+ Mortgage Bankers and rewarded with a Personal Assistant to help with clerical tasks.
  • Provided marketing guidance when requested by leadership and Marketing Teams.
  • Quickly and successfully acclimated to new LOSs with each acquisition.
  • Was called on to provide guidance when proprietary LOS systems were in the design phase.
  • Closed upwards of 160 loans within a fiscal year.
  • Considerable knowledge of both the Fannie Mae and Freddie Mac Selling Guides.
  • Communicated with clients, processing teams, and other third parties to achieve on time closings.
  • Kept my fiduciary responsibility at top of mind when negotiating loan terms and eligibility.
  • Participated in industry events and conference calls to build relationships and gain market intelligence.
  • Always embraced difficult files with self employed customers and /or customers with multiple REOs.

Education

Bachelor of Science - Public Finance

Indiana University
Bloomington, IN
12.2010

High School Diploma -

Our Lady of Providence
Clarksville, IN
05.2006

Skills

  • Performance Management: ability to coach and motivate experienced professionals
  • Vendor Management: successfully negotiate cost to optimize revenue and eliminate organizational pain points
  • Pipeline Management: prioritization with both revenue and compliance in focus
  • Sales Planning: implemented sales strategies and introduced products to improve pull-through and revenue
  • Solution Selling: ability to negotiate and retain business relationships in tough environments
  • Proposal Development: assisted with implementation of products to improve pull-through and revenue
  • Staff Management: ability to manage daily clerical and performance requirements for all staff, regardless of tenure
  • Positive and Upbeat: “Almost everybody in America can stay excited for 2 or 3 months A few people can stay excited for 2 or 3 years, but a winner will stay excited for 30 years or however long it takes to win”

Memberships and Affiliations

  

This section is typically reserved for Memberships and Affiliations. However, I would like to take this opportunity to talk about my greatest achievement; being a father and husband. I have worked very hard to create a beautiful life for my two young girls and wife. My girls are quickly approaching Junior High, so I have made it a goal to spend as much time with them as they will allow before it’s “uncool”. We have joined leagues in almost every sport. Recently, I have coached them in soccer and running. But, as a family, we have hiked in the Rocky Mountains and the Appalachian Mountains. We’ve gone horseback riding in both mountains. We like to spend our school breaks at Carillon Beach. We spend a lot of summer weekends at Rough River Lake. My oldest is learning to ski, and my youngest loves to go fishing. Spending time with my girls is my #1 hobby. 

Timeline

Sales Manager

Real Genius
10.2020 - Current

Senior Mortgage Banker

Real Genius (F/K/A ConsumerDirect DO FirstBank)
02.2018 - 10.2020

Licensed Mortgage Banker

AmeriSave Mortgage Corporation
02.2011 - 02.2018

Bachelor of Science - Public Finance

Indiana University

High School Diploma -

Our Lady of Providence
Frank White