Diversely skilled Technical Engineer with 6+ years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Technical Engineer
JCIFeaderal
03.2024 - Current
Manage access control for virtual machines, boosting security and efficiency
Oversee Hyper-V management, ensuring smooth virtualization and system reliability
Architect next-generation Hyper-V management strategies, implementing solutions that boost system performance and reliability across the organization
Pioneered advanced Hyper-V management strategies, elevating system performance and reliability across the organization
Partnered with engineering teams to refine technical documentation, accelerating troubleshooting processes and knowledge sharing
Conducted in-depth analysis of virtualization systems, identifying and implementing optimizations that boosted overall system stability
Developed comprehensive documentation, including user guides and technical specifications, aiding future development efforts.
Designed custom solutions tailored to client-specific requirements, exceeding expectations with creative problem-solving techniques.
Monitored ongoing technical compliance with applicable laws and regulations.
Technical Specialist III
M.C.Dean
02.2021 - 03.2024
Led security upgrades for DoD, enhancing system integrity and compliance
Provided strategic advice on logistics for security projects, ensuring smooth implementation
Utilized DISA STIGs and ACAS scans to maintain high security standards on NIPER and LSB networks
Supported EPSD contract, contributing to successful project outcomes
Engaged in ICAM support, improving identity management processes
Spearheaded ICAM support engagement, driving significant improvements in identity and access management protocols
Contributed to EPSD contract support, ensuring project milestones were met
Pioneered solutions for NIPER and LSB projects, leveraging cutting-edge technologies to address complex security challenges
Developed strategies to optimize workflow efficiency
Partnered with cross-functional teams to implement comprehensive security measures, fostering a culture of continuous improvement and knowledge sharing across departments
Executed security protocols, ensuring compliance with DoD standards
Conducted thorough analyses of potential vulnerabilities, proposing targeted solutions for risk mitigation
Implemented DISA STIGs and ACAS scans to bolster NIPER and LSB network security, ensuring robust compliance with DoD standards
Devised cutting-edge solutions for complex security challenges in NIPER and LSB projects, enhancing overall system integrity
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Completed troubleshooting and diagnostics on company resources.
Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Electronic security Field engineer
Diversified
12.2019 - 02.2021
Installed and serviced access control and PoE camera systems, ensuring seamless operations
Integrated biometric devices, enhancing security and user convenience
Led projects from design to completion, delivering on time and within budget
Troubleshot access, intrusion, PoE, and CCTV systems, resolving issues efficiently
Engineered and implemented comprehensive security solutions, integrating access control, biometrics, and CCTV systems for enhanced facility protection
Led end-to-end project execution, from design to installation, ensuring seamless integration of PoE camera systems and biometric devices
Conducted meticulous troubleshooting of intrusion detection and access control systems, resolving complex technical issues efficiently
Pioneered integration strategies for diverse security technologies, optimizing system performance and user experience across client sites
Partnered with cross-functional teams to deliver tailored security solutions, adapting to evolving client needs and industry standards
Spearheaded integration of cutting-edge biometric systems with existing access control infrastructure, enhancing security and streamlining user authentication processes
Monitored construction methods and installations, inspection and testing processes.
Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.
Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
Security specialists III/ Project Forman
Vision Technology
09.2018 - 12.2019
Install and maintain access control systems in diverse environments, ensuring security compliance
Integrate POE cameras and biometric devices, enhancing surveillance capabilities
Collaborate with teams in data centers, prisons, and hospitals to optimize security operations
Led installation and servicing of access control systems in high-security environments, ensuring seamless integration of POE cameras and biometric devices
Pioneered solutions for complex security challenges in diverse settings, from data centers to prisons, adapting systems to unique facility requirements
Meticulously managed project execution as Foreman, overseeing installation timelines and quality control for critical security infrastructure
Coordinated with cross-functional teams to implement comprehensive security measures, aligning technology with client-specific protocols
Optimized security system performance in corporate offices and hospitals, enhancing operational efficiency and safeguarding sensitive areas
Pioneered cutting-edge access control solutions, integrating POE cameras and biometrics to address complex security challenges in high-risk environments
Delivered project updates to superintendent and detailed issues that could halt work progress.
Implemented risk mitigation strategies by conducting regular hazard assessments and addressing identified risks proactively.
Collaborated with cross-functional teams such as architects, engineers, and designers to ensure alignment of goals throughout each stage of the construction process.
Reviewed job details and assigned duties to workers based upon skills sets and experience.
Network Support Specialist
ManTech International Corporation
04.2018 - 09.2018
Managed server cable infrastructure, enhancing network reliability with fiber and CAT6 solutions
Resolved technical issues efficiently, improving system uptime and user satisfaction
Streamlined data entry processes, ensuring accurate and timely information management
Implemented diverse cable infrastructure, ensuring robust network connectivity
Fostered interdepartmental relationships, facilitating seamless communication
Analyzed and optimized server cable infrastructure, implementing strategic improvements to maximize system efficiency and uptime
Fostered strong interdepartmental relationships, facilitating seamless communication and efficient problem-solving in network operations
Developed creative solutions for complex network challenges, integrating cutting-edge technologies to enhance system performance and security
Optimized server cable infrastructure, integrating fiber and CAT6 solutions to boost network reliability and performance
Streamlined data management processes, significantly reducing errors and enhancing information accuracy across departments
Coordinated with cross-functional teams to ensure seamless integration of new applications into the existing network infrastructure.
Troubleshot and maintained networking devices and infrastructure across enterprise.
Implemented regular backups and disaster recovery plans, safeguarding against data loss from unforeseen events.
Streamlined troubleshooting processes, leading to faster resolution of connectivity issues.
Server Technician / IT Technician
IK Hoffman Industries – on contract at Continental
01.2017 - 04.2018
Reimaged and repaired IT devices, enhancing operational efficiency
Built and maintained server racks, ensuring optimal performance
Rerouted cables for server installation, improving network reliability
Optimized server infrastructure through strategic rack maintenance and cable management, enhancing system reliability and performance for Continental IT operations
Pioneered efficient laptop and desktop reimaging processes, significantly reducing downtime and improving device turnaround for Continental employees
Streamlined IT device repair procedures, minimizing repair times and maximizing operational efficiency of Continental's technology assets
Executed precise fiber and Cat6 cable rerouting for new server rack installations, ensuring optimal network connectivity and data transmission speeds
Coordinated with cross-functional teams to implement server blade installations, enhancing computing power and scalability of Continental's IT infrastructure
Pioneered server infrastructure optimization, enhancing system reliability and performance for Continental IT operations through strategic rack maintenance
Security Consultant
Teksystem
10.2016 - 01.2017
Installed security systems at diverse sites, enhancing safety and reliability
Serviced security, access control, and fire alarms, ensuring optimal functionality
Conducted in-home and phone sales, boosting client engagement and satisfaction
Installed and serviced security systems for diverse clients, driving sales through in-home consultations and phone outreach
Managed comprehensive security solutions, including access control and fire alarms, ensuring optimal functionality for residential and commercial sites
Developed tailored security strategies, integrating cutting-edge systems to address unique client needs and enhance overall safety measures
Partnered with cross-functional teams to deliver seamless installations, fostering strong client relationships and repeat business
Conducted thorough site assessments, identifying vulnerabilities and recommending cost-effective security enhancements to mitigate risks
Conducted comprehensive security assessments, identifying vulnerabilities and implementing tailored solutions to enhance overall safety measures for diverse clients
Security Tech, A/V Tech
Guardian Security
09.2014 - 08.2016
Programmed security systems enhancing safety for diverse sites
Installed and managed complex cable networks efficiently
Utilized expertise in coax, cat-5, cat-6, routers, and fiber optics
Troubleshot components, providing effective remote and on-site support
Improved customer satisfaction through reliable technical solutions
Programmed security systems for diverse sites, troubleshot components, and provided remote/in-person support, enhancing client satisfaction and system reliability
Executed precise cable work, including installation of new lines and termination, demonstrating expertise with coax, cat-5, cat-6, routers, bridges, and fiber optic cable
Pioneered efficient programming techniques for security systems, reducing setup time and improving overall system performance for commercial and residential clients
Streamlined troubleshooting processes, significantly decreasing resolution time and boosting customer retention rates through improved service quality
Fostered strong relationships with clients and team members, facilitating seamless communication and ensuring optimal security system functionality across diverse sites
Security Technician/AV Technician
Audio Buys
11.2012 - 08.2014
Installed security systems in new homes, enhancing safety measures
Configured A/V equipment and network devices, improving connectivity
Resolved technical issues with networks and security systems efficiently
Installed and configured advanced security and A/V systems in residential properties, ensuring optimal functionality and client satisfaction
Diagnosed and resolved complex network issues, enhancing system reliability and minimizing downtime for customers
Pioneered efficient wiring techniques for integrated home systems, streamlining installation processes and reducing setup time
Consistently met project deadlines while maintaining high-quality standards, contributing to positive client feedback and repeat business
Coordinated with cross-functional teams to deliver seamless security and A/V solutions, enhancing overall project outcomes
Developed cutting-edge integration techniques for security and A/V systems, enhancing overall functionality and user experience in residential properties
Tech Manager /Sales Supervisor
Trinity Wiring Solutions
03.2012 - 11.2012
Led wireless security division, enhancing team efficiency and sales training effectiveness
Trained new sales reps, optimizing onboarding and boosting sales location organization
Desktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLCDesktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLC