Frank Williams
OFFICE SUPPORT
White Plains,NY
Summary
Clerical Office Support - Person with ten years of clerical office support who possesses extremely good problem-solving skills, seeking part-time, or full-time employment. Familiar with multifunction office devices and able to work independently with accuracy and professionalism. Ability to work assigned hours and adapt to business needs and with the ability to meet deadlines with own reliable transportation
Overview
16
16
years of professional experience
Work History
Office Assistant (PT)
CITY OF WHITE PLAINS, YOUTH BUREAU
01.2024 - 01.2025
Facility Clerk
Westhab Inc. Family Homeless Shelter
01.2017 - 01.2024
Tele-Counselor
BERKELEY COLLEGE ENROLLMENT CENTER
01.2016 - 01.2016
Front Desk Clerk
GREENBURGH HEALTH CENTER
01.2014 - 01.2015
Press Room Machine Operator
THE PUBLISHER / SHUTTERFLY INC
01.2013 - 01.2014
Data Center Tape Operator
POMEROY IT SOLUTIONS
01.2009 - 01.2011
Education
Certification - Health Information Technology
Westchester Community College
Valhalla, N.Y.01.2013
A.A.S. - Computer Information Technology
Monroe College
New Rochelle, N.Y.01.2003
Internet Certification - Computer Fundamentals
Nexgen Technical Training Institute
White Plains, N.Y.01.2000
Skills
- Microsoft Word Application
- Microsoft Excel Spreadsheet
- Typing Speed (35-40) WPM
ADMINISTRATIVE SUPPORT
- Provided administrative support to the Facility Manager, Maintenance Supervisor / Housekeeping Supervisor
- Updated two other building complexes; Ordering Office Supplies, Dept Work Orders, And Dept work schedule
- Negotiated and processed Purchase Order quotes with outside vendors
- Entered daily Work Order into database system and distributed to appropriate departments
- Directed all in-house and outgoing telephone calls to the correct internal departments
ADDITIONAL OFFICE SUPPORT
- Greeted and assist visitors, clients, and team members professionally and courteously
- Enrolled families into before school and after school programs, registration, payments, attendance, EZ-Track
- Assisted prospective students pursue their educational goals by arranging campus visits
- Scheduled clinical appointments for Clinician, Pediatrics Obgyn, Dental, Psychology departments
- Scanned, upload, review, and process documents received via mail or fax and take appropriate action
- Perform other administrative and clerical support as assigned
- Negotiated settlement agreements within N.Y.S. debit / collections guidelines
MISCELLANEOUS SKILLS
- Used scales, letter and label machines to process and package over 50 lbs. Airborne, Federal Express and UPS packages for delivery also scanned international documents daily
- Operated on (ABG) cutting machine and book jacket creasing machine in the press room department
- Prepared media that is mountable onto a device such as magnet tape, reel to reel and tape cartridges
Timeline
Office Assistant (PT)
CITY OF WHITE PLAINS, YOUTH BUREAU
01.2024 - 01.2025
Facility Clerk
Westhab Inc. Family Homeless Shelter
01.2017 - 01.2024
Tele-Counselor
BERKELEY COLLEGE ENROLLMENT CENTER
01.2016 - 01.2016
Front Desk Clerk
GREENBURGH HEALTH CENTER
01.2014 - 01.2015
Press Room Machine Operator
THE PUBLISHER / SHUTTERFLY INC
01.2013 - 01.2014
Data Center Tape Operator
POMEROY IT SOLUTIONS
01.2009 - 01.2011
Certification - Health Information Technology
Westchester Community College
A.A.S. - Computer Information Technology
Monroe College
Internet Certification - Computer Fundamentals
Nexgen Technical Training Institute