Frank Williams
Racine
Summary
Dynamic automotive professional with extensive experience in supervising teams and enhancing service delivery. Recognized for effective communication, mentoring junior technicians, and consistently meeting client demands to drive operational success.
Overview
15
15
years of professional experience
Work History
Mechanic Shop Supervisor
Cox Automotive
Caledonia, WI
04.2025 - Current
- Assist techs with diagnosing and repairing vehicle issues using advanced diagnostic tools.
- Ensuring technicians are meeting client demands
- Collaborated with team members to enhance workflow efficiency in processes.
- Maintained accurate service records for all completed repairs and maintenance tasks.
Arbitrator
Cox Automotive
Milwaukee, WI
04.2021 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Automotive Technician
Cox Automotive
Milwaukee, WI
04.2016 - 04.2021
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing vehicle reliability and safety.
- Collaborated with team members to streamline service workflow and improve efficiency.
- Mentored junior technicians, fostering skill development and knowledge sharing.
Automotive Technician
Porcaro Mitsubishi
Racine, WI
03.2011 - 04.2016
- Implemented quality control measures to ensure adherence to industry standards.
- Utilized advanced diagnostic tools to troubleshoot complex automotive issues effectively.
- Maintained comprehensive service records, ensuring accuracy and compliance with regulations.
- Developed training materials for new employees, improving onboarding processes and retention rates.
Education
High School Diploma -
Case High
Racine, WINo Degree - Automotive Engineering
Gateway Technical College
Kenosha, WISkills
- Troubleshooting skills
- Process and Design
- Creating SOPs
- Deescalation
- Punctual
- Organized
- Customer Service
Accomplishments
Future Leaders Graduate
Sr. Arbitrator promotion
Timeline
Mechanic Shop Supervisor
Cox Automotive
04.2025 - Current
Arbitrator
Cox Automotive
04.2021 - 04.2025
Automotive Technician
Cox Automotive
04.2016 - 04.2021
Automotive Technician
Porcaro Mitsubishi
03.2011 - 04.2016
High School Diploma -
Case High
No Degree - Automotive Engineering
Gateway Technical College