Frank Wilson
Calumet City,IL
Summary
Dedicated security professional skilled in providing exceptional customer service, safety, and security. Team leader and motivator with a proven track record. Focused leader, detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Experienced in various positions including buildings and grounds.
Overview
20
20
years of professional experience
Work History
Maintenance Laborer
Metropolitan Water Reclamation District of Greater Chicago
Chicago, IL
07.2025 - Current
- Led initiatives to improve facility cleanliness, contributing to a safer work environment.
- Trained new hires on safety protocols and procedures, promoting a culture of workplace safety awareness.
Security Industry Specialist
Fusion Specialist
Chicago, IL
04.2021 - 06.2025
- Monitor overall activity of customers and staff on site to ensure a safe and secure environment
- Maintain strict compliance with the law and company policies concerning apprehensions, search and seizure, and preservation of evidence
- Initiate investigations of security-related incidents
- Assist EMS or other officials during emergency situations.
Security Supervisor (Sergeant)
P4 Security Solutions
Downers Grove, IL
10.2022 - 02.2025
- Supervised a team of five security officers, ensuring adherence to company policies and procedures
- Conducted regular inspections to identify potential security vulnerabilities and recommended appropriate corrective actions
- Collaborated with local law enforcement agencies to coordinate emergency response plans and drills
- Trained new security officers on standard operating procedures, emergency protocols, and use of surveillance equipment
Security Supervisor
Allied Universal Security Services
Tinley Park, IL
02.2014 - 07.2020
- Designed security policies, alarm response protocols and access card guidelines
- Trained and managed staff of 10 associates
- Monitored the entire facility using CCTV
- Conducted investigation regarding suspected incidents.
Security Officer/ Loss Prevention Officer
Morrison Security Services
Alsip, IL
06.2008 - 02.2014
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Implement or monitor processes to reduce property or financial losses.
- Investigate known or suspected internal theft, external theft, or vendor fraud.
- Collaborate with law enforcement agencies to report or investigate crimes.
- Conduct store audits to identify problem areas or procedural deficiencies.
Security Officer
Guardian Security Services
Alsip, IL
05.2007 - 06.2008
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Denied entrance to the building to unauthorized persons
- Secured all doors in the office and main building after hours.
Warehouse Worker
Madden Communications
WoodDale, IL
10.2005 - 04.2007
- Picked products for specific routes according to pick sheets
- Loaded and unloaded pieces into boxes for shipment
- Received, stored and shipped goods and materials
- Operated PC and RF-based computer systems with a high level of accuracy
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
Education
Associate of Science -
RASMUSSEN COLLEGE
Mokena, IL01.2014
Skills
- Task Prioritization
- Customer Relations
- Time Management
- Incident Investigation
Timeline
Maintenance Laborer
Metropolitan Water Reclamation District of Greater Chicago
07.2025 - Current
Security Supervisor (Sergeant)
P4 Security Solutions
10.2022 - 02.2025
Security Industry Specialist
Fusion Specialist
04.2021 - 06.2025
Security Supervisor
Allied Universal Security Services
02.2014 - 07.2020
Security Officer/ Loss Prevention Officer
Morrison Security Services
06.2008 - 02.2014
Security Officer
Guardian Security Services
05.2007 - 06.2008
Warehouse Worker
Madden Communications
10.2005 - 04.2007
Associate of Science -
RASMUSSEN COLLEGE