Summary
Overview
Work History
Education
Skills
Timeline
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Frank Young

Dallas,TX

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks.

Overview

14
14
years of professional experience

Work History

Merchandiser

Amazon
10.2019 - 09.2024

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  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Verified products appeared at correct locations in proper quantities.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Organized merchandise racks by size, style, and color.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Followed procedures at all times for personal and team safety.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Trained new associates on basic and advanced shipment procedures.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
  • Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
  • Use epjs/hand trucks to move product to the shipping dock for transport

Order Selector

Kehe Distribution
03.2016 - 07.2019
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
  • Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
  • Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Transported merchandise pallets to move in warehouse.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Stocker

Target
11.2011 - 05.2017
  • Performed inventory control, such as counting, and stocking merchandise.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Answered customer questions and provided detailed product information.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Cook

Coach's Corner
03.2011 - 09.2015
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.

Education

Associate of Science - I.T.

South University
Savannah, GA
06-2012

G.E.D. - Culinary Arts

Turner Job Corps
Albany, GA
11-2007

Skills

  • POS systems knowledge
  • Customer Service
  • Time Management
  • Multitasking Abilities
  • Picking and Packing
  • Merchandise Restocking
  • Material Loading and Unloading
  • Order Fulfillment
  • Stacking and Staging
  • Equipment Operation

Timeline

Merchandiser

Amazon
10.2019 - 09.2024

Order Selector

Kehe Distribution
03.2016 - 07.2019

Stocker

Target
11.2011 - 05.2017

Cook

Coach's Corner
03.2011 - 09.2015

Associate of Science - I.T.

South University

G.E.D. - Culinary Arts

Turner Job Corps
Frank Young