Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Software
Certification
Timeline
Generic

Frank Zumpone

Wellington,FL

Summary

Hospitality and service professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service. Highly motivated individual who enjoys challenges, problem solving and finds fulfillment in providing value as well as service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Speedy Restore
07.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Assisted development and implementation of new administrative procedures.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.

Freelance Photographer

Self-Employed
10.2016 - Current
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Maintained productive professional relationships with models and modeling agencies.
  • Defined and recommended detailed solutions to capture images.
  • Planned and prepared for on-location and studio shoots.
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

Chauffeur

The Bristol Palm Beach
03.2022 - 04.2023
  • Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
  • Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
  • Avoided passenger displeasure and damage to items by stowing belongings with care.
  • Transported high-value clients with professionalism and discretion.
  • Drove town cars, buses, party vehicles and other vehicles to meet customer needs.

Doorman

Leverett House Condominium
06.2020 - 03.2022
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Provided top tier personalized service to over 30 high class residents.
  • Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
  • Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
  • Orchestrated building safety measurements to maintain security and protect residents.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.

Remediation Technician

Remediation 911 Water Fire Mold
01.2018 - 05.2020
  • Performed remediation tasks proficiently while abiding to IICRC standards
  • Utilized control mechanisms and hands-on procedures to operate machines.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.

Lead Photographer

Cherry Hill Photo
02.2017 - 04.2017
  • Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
  • Selected and set up appropriate props, backdrops and lighting.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.

Education

High School Diploma -

Wellington Community High School
Wellington, FL

Skills

  • Excellent Communication
  • Flexible and Adaptable
  • Multitasking Abilities
  • Problem-Solving
  • Attention to Detail
  • Digital Video
  • Adobe Illustrator
  • QuickBooks
  • Digital Photography
  • Project Management
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Time Management
  • File Organization
  • Customer Relations
  • Filing

Accomplishments

  • My greatest work as a photographer was displayed in the Norton Museum of Art in the Spring of 2019
  • Supervised team of 7 employees to complete the largest commercial mold restoration project our company had seen.

Software

Adobe Photoshop & QuickBooks

Adobe Lightroom

AutoCAD

Microsoft Word

Microsoft Excel

Certification

  • Visual Design using Adobe Photoshop CC

  • IICRC S500

Timeline

Administrative Assistant

Speedy Restore
07.2023 - Current

Chauffeur

The Bristol Palm Beach
03.2022 - 04.2023

Doorman

Leverett House Condominium
06.2020 - 03.2022

Remediation Technician

Remediation 911 Water Fire Mold
01.2018 - 05.2020

Lead Photographer

Cherry Hill Photo
02.2017 - 04.2017

Freelance Photographer

Self-Employed
10.2016 - Current

High School Diploma -

Wellington Community High School

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Frank Zumpone