Experienced professional aiming to positively impact daily operations. Consistently excelled in high-end roles, earning recognition on the dean's list. Recognized by industry leaders including Cisco (CCNP), Microsoft (MCSE), and Dell Servers. Successfully oversaw complete installation of nodes delivering Verizon Fios programming as Verizon Head-End Engineer. Proficient in working with earth stations for transmission and reception of Video, Voice, and Data for domestic and international venues.
Overview
36
36
years of professional experience
Work History
Chairman of the Board, President
Ace Tel Communications, inc.
08.2000 - 01.2020
Company Overview: My company is a retailer for HughesNet satellite internet system
We also provide computer networking/ service consumer to business, Custom home theater & surveillance systems
Commercial & Residential
My company is a retailer for HughesNet satellite internet system
Commercial & Residential
Established performance metrics to evaluate executive team success, ensuring accountability at the highest level.
Directed capital allocation decisions to optimize resources for long-term sustainability and profitability.
Founded performance- and merit-based evaluation system to assess staff performance.
Analyzed industry trends and tracked competitor activities to inform decision making.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Field Service Engineer
Cisco Systems, Inc.
03.2007 - 10.2009
Took on contract with Cisco Systems to be part of an engineering team to construct a Video Head End for Verizon in Buffalo, N.Y. I was also trained in the AT&T Fios System, I worked on the Verizon Project
I am well versed on the Miranda controller as well as Rosa, ad insertion, Cisco 3350 fiber to RF integration, Motorola Sems, Cisco DCM’s, Seagate, De-Modulators, VOD, with Fios System programming is brought to the customers home where there at their home does the Verizon Fios deliver a true Digital Network
Performed onsite installation, modification and maintenance of systems and equipment.
Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
Facilitated knowledge sharing sessions within team, contributing to culture of continuous learning and improvement.
Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.
Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
Led successful installations of high-value equipment in diverse environments, ensuring operational excellence from day one.
Streamlined service delivery, implementing efficient scheduling and routing plans that minimized downtime and expedited issue resolution.
PRESIDENT/CEO
Digital Comm link
01.1994 - 01.2000
Designed and installed Earth station consisting of RSI 13-meter 4 port Antenna
FCC Licensed for Domestic & International Video, Voice & Data
Master control room for various television networks that we had coming through our studio for uplink to network channels
Mobile KU uplink & 8 camera television network production equipment for live events.
We also provided a fiber connection to the main node to connect to all television stations
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Supported project management team for optimal performance.
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
Adopted cutting-edge technologies to improve productivity levels within the organization.
Streamlined government operations, resulting in significant cost savings, through introduction of advanced digital solutions.
Enhanced community development with launch of urban and rural revitalization projects.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Developed innovative sales and marketing strategies to facilitate business expansion.
Monitored key business risks and established risk management procedures.
Initiated strategy to drive company growth and increase market share and profitability.
Oversaw divisional marketing, advertising and new product development.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Formulated and executed strategic initiatives to improve product offerings.
Directed technological improvements, reducing waste and business bottlenecks.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Devised and presented business plans and forecasts to board of directors.
Created succession plans to provide continuity of operations during leadership transitions.
Communicated business performance, forecasts and strategies to investors and shareholders.
Achieved company growth by implementing strategic plans and streamlining operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Developed key operational initiatives to drive and maintain substantial business growth.
Created a positive work culture, resulting in increased employee satisfaction and retention rates.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Established new revenue streams by identifying market opportunities and launching innovative products or services.
Fostered strong relationships with industry partners to expand business opportunities.
Developed a high-performance executive team for improved productivity and efficiency.
Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
Drove profitability with thorough financial analysis and strategic decisionmaking.
Optimized supply chain operations for reduced costs and increased efficiency.
Enhanced stakeholder value by consistently exceeding financial targets and delivering robust shareholder returns.
Orchestrated company-wide digital transformation, enhancing data analytics capabilities and operational agility.
Achieved remarkable year-over-year revenue growth through strategic product diversification and market analysis.
Spearheaded global expansion efforts, entering new markets and establishing profitable operations within two years.
Pioneered corporate social responsibility initiatives, significantly impacting community development and sustainability.
Led successful mergers and acquisitions, significantly increasing company's footprint and competitive edge.
In House Engineer
Magnetech
01.1990 - 01.1994
I oversaw maintaining all the head end equipment which varied from S-VHS to D2, 1”, Grass Valley matrix switcher, Standards converter and over 3000 VHS duplicators
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Participated in formal internal design reviews of proposed products and components.
Optimized engineering processes by implementing innovative solutions and streamlining workflow.
Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
Reviewed technical drawings developed by CAD technicians and drafters.
Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
Facilitated knowledge sharing sessions on latest engineering trends, fostering culture of continuous learning among team members.
Enhanced product reliability by leading team in meticulous design and testing of new engineering software tools.
Conducted detailed research and analysis to identify potential improvements in engineering methods, resulting in more sustainable practices.
Enhanced team performance by implementing structured onboarding program for new engineers, reducing ramp-up time.
Developed comprehensive maintenance schedule for critical machinery, extending equipment lifespan and minimizing production delays.
Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
Documented and developed engineering procedures and processes.
Developed comprehensive engineering documents for all projects.
Designed and implemented quality control processes to facilitate customer satisfaction.
Developed high-quality engineering designs and plans to meet industry standards.
Implemented automated systems to improve accuracy and efficiency of engineering processes.
FIELD SERVICE ENGINEER
FORD AEROSPACE
01.1984 - 01.1990
Designed and installed Automation system for the Brazilian plant to test the FM portion of the car radio’s through basic programming testing routine’s and implemented thresholds which would show up on the user monitor with a pass or fail prompt.
If failed it would tell the worker where to go on the radio board & what component to turn into the pass / fail program that was a real time represention to get the proper numeric value for a pass on the assembly line worker.
When it was achieved it would show on the monitor to the worker.
The numatic System I designed & built from our research lab in PA used various points on the FM portion of the radio circuit board to test & adjust trim pots to insure proper Industry levels to protocols.
When testing the air induced trigger pins would inject onto the board where signal to noise & other various tests where performed.
Performed onsite installation, modification and maintenance of systems and equipment.
Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
Maintained tools and equipment, parts inventory, and library of machine manuals.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Checked safety practices and integrity of PPE.
Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
Tested equipment performance and demonstrated operation and servicing best practices.
Recommended design changes, upgrades and replacements to improve systems performance.
Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.
Achieved commendations from clients for exceptional service and dedication, directly contributing to contract renewals and expansions.
Enhanced team morale and performance, leading by example and providing regular feedback and support to colleagues.
Enhanced system uptime and client satisfaction by promptly diagnosing and resolving complex hardware and software issues in field environments.
Boosted team efficiency by sharing expert knowledge and troubleshooting techniques, enhancing overall service quality.
Led successful installations of high-value equipment in diverse environments, ensuring operational excellence from day one.
Spearheaded adoption of new technologies, staying ahead of industry trends and enhancing service offerings.
Fostered strong relationships with clients by providing consistent updates and clear communication throughout service process.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Managed maintenance activities, supervised staff, and inspected equipment.
Education
Asscioate degree - data processing, electronics engineering
ocean county college
01.1984
Skills
Experience in Telecommunications industry for 35 years
Knowledge in Head End to Earth Station operations
Expertise in satellite internet, mobile uplink television broadcast systems
Computer networking and service
Custom home theater and surveillance systems
Family
2, 1, 5
Telephone
561-506-1044, 561-795-7968, 561-904-6061
Hobbies and Interests
Golf
Fishing
Beach
Languages
Italian
Professional Working
Spanish
Limited Working
Portuguese
Limited Working
Timeline
Field Service Engineer
Cisco Systems, Inc.
03.2007 - 10.2009
Chairman of the Board, President
Ace Tel Communications, inc.
08.2000 - 01.2020
PRESIDENT/CEO
Digital Comm link
01.1994 - 01.2000
In House Engineer
Magnetech
01.1990 - 01.1994
FIELD SERVICE ENGINEER
FORD AEROSPACE
01.1984 - 01.1990
Asscioate degree - data processing, electronics engineering