FRANKALET MORRIS
Business Operations & Administration
Summary
Versatile Operations and Executive Support Professional with a strong background in process optimization, team coordination, and administrative management. Proven ability to streamline workflows, manage cross-functional teams, and support executive leadership. Skilled in scheduling, budgeting, vendor management, and performance analysis to enhance organizational efficiency. Adept at fostering communication between departments, ensuring seamless daily operations, and driving business success.
Overview
7
7
years of professional experience
Work History
Executive Operations Coordinator
ChocOPain Bakery
08.2023 - Current
- Oversee operations across five locations, ensuring efficiency in scheduling, staffing, and inventory management.
- Implement process improvements to reduce waste, enhance product consistency, and optimize workflow efficiency.
- Negotiate and maintain relationships with vendors and suppliers, securing high-quality ingredients at competitive rates.
- Analyze business performance metrics to inform budgeting and cost-control strategies.
- Coordinate logistics for special events, promotions, and large orders, ensuring smooth execution.
- Serve as the primary point of contact for internal communication, aligning teams with company objectives.
Executive Assistant
Go and Drive Driving School
01.2020 - 06.2022
- Managed executive calendars, scheduled high-priority meetings, and coordinated travel arrangements, ensuring seamless daily operations.
- Optimized administrative workflows, reducing response times and improving overall office efficiency.
- Acted as a liaison between departments, facilitating communication and cross-team collaboration.
- Handled client relations and correspondence, ensuring professionalism and prompt responses.
- Maintained meticulous records and confidential files, ensuring compliance with company policies and industry regulations.
Front Desk/Receptionist
Children Place Day Care
08.2018 - 12.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled enrollment, registration, and maintenance of student records and files.
- Scheduled appointments, tours, and parent meetings, ensuring smooth day-to-day operations.
- Processed payments, managed billing, and maintained accurate financial records.
- Answered phone calls and emails, addressing inquiries and providing information on daycare services.
- Ensured a clean, welcoming, and organized front office environment for parents and staff.
Education
Associate of Applied Science - Liberal Arts
SUNY Broome Community College
Binghamton, NYBachelor of Science - Public Health
Grand Canyon University
Phoenix, AZ12-2025
Skills
Operations & Workflow Optimization
Scheduling & Calendar Management
Budgeting & Cost Control
Payroll Management
Vendor & Supplier Management
Event & Logistics Coordination
Strategic Planning Management
Performance Analysis & Reporting
Internships
Human Resources Internship
- Lenox Hill Hospital, New York, NY (Summer 2018)
Human Resource Internship
- Arizona Bus Company, Phoenix AZ (Summer 2021)
Timeline
Executive Operations Coordinator
ChocOPain Bakery
08.2023 - Current
Executive Assistant
Go and Drive Driving School
01.2020 - 06.2022
Front Desk/Receptionist
Children Place Day Care
08.2018 - 12.2019
Associate of Applied Science - Liberal Arts
SUNY Broome Community College
Bachelor of Science - Public Health
Grand Canyon University
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