Franki Eivas
Dublin,CA
Summary
Knowledgeable energy consultant with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
7
7
years of professional experience
Work History
Operations Manager
Your Energy Solutions
Livermore, CA
02.2025 - Current
- Record-Breaking Performance: Directed operations through the company’s peak season, shattering historical records for monthly revenue and volume.
- Workflow Optimization: Identified and eliminated bottlenecks in the installation process, achieving the fastest project turnaround times in company history (21 days).
- Strategic Resource Management: Delegate schedules and field teams to maximize daily productivity and minimize downtime across the organization.
- Streamlined operations by implementing efficient workflows and reducing downtime across multiple departments.
- Led cross-functional teams to enhance productivity and optimize resource allocation within the organization.
Senior Sales Representative
Your Energy Solutions
Livermore, CA
02.2024 - 01.2025
- Unrivaled Sales Record: Maintained a 100% win rate on all company sales contests; moved to an "exhibition" status in contests to maintain department-wide morale due to consistent outperformance.
- Technical Selling: Utilized deep technical knowledge of battery and inverter platforms to increase customer trust and close complex residential projects.
Service Department Manager
Your Energy Solutions
Livermore, CA
07.2022 - 01.2024
- P&L Responsibility: Transformed the service wing into a primary profit center, generating $5M in annual revenue.
- Infrastructure Design: Developed a specialized Service CRM with automated workflows to handle different requirements for legacy vs. new customer accounts.
- Succession Planning: Recruited and trained a successor to ensure seamless operations prior to transitioning into the sales division.
Project Manager
Your Energy Solutions
Livermore, CA
04.2020 - 06.2021
- End-to-End Management: Owned the full project lifecycle: site surveys, customer design approvals, permitting, installation, and final inspections.
- Utility Interconnection: Streamlined the NEM application process to ensure rapid utility approval and system activation.
Technical Support Specialist
Your Energy Solutions
Livermore, CA
02.2019 - 03.2020
- Multi-Platform Troubleshooting: Resolved complex solar and battery issues remotely for SMA, Enphase, Tesla, and SolarEdge systems.
- Process Engineering: Created a standardized RMA organization system, reducing hardware replacement delays by 30%.
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Management
- Project management
- Operations oversight
- Employee motivation
Languages
English
Full Professional
Russian
Native or Bilingual
Assyrian
Native or Bilingual
Timeline
Operations Manager
Your Energy Solutions
02.2025 - Current
Senior Sales Representative
Your Energy Solutions
02.2024 - 01.2025
Service Department Manager
Your Energy Solutions
07.2022 - 01.2024
Project Manager
Your Energy Solutions
04.2020 - 06.2021
Technical Support Specialist
Your Energy Solutions
02.2019 - 03.2020