Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francisco Vega

Homestead

Summary

Hardworking Attendant with a proven track record of providing optimal customer service. Adept at providing visitors with useful information and support. Practiced at overseeing maintenance and upkeep of small and large facilities, communicating issues to appropriate parties. Friendly, outgoing and enthusiastic about serving others. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Overview

4
4
years of professional experience

Work History

Shift Leader

Chick-fil-A
10.2024 - 07.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • One of the highest performing shift leaders on night shift.

Attendant

Pintos Farm
01.2023 - 01.2024
  • Sold tickets and collected fees from guests and patrons.
  • Remained informed of changes in shut-down and emergency evacuation procedures.
  • Maintained record of equipment inventory, stored and retrieved items and assembled or disassembled equipment as required.
  • Resolved customer complaints in polite and professional manner.
  • Monitored customer activity to prevent theft or vandalism.
  • Demonstrated excellent time management abilities by completing assigned tasks within deadlines.
  • Communicated effectively with supervisors regarding daily tasks and responsibilities.

Busser

Hibachi Grill & Noodle Bar
01.2022 - 01.2023
  • Restocked supplies and cleaned up spills to assist servers.
  • Assisted customers with requests for replacement silverware and server communication.
  • Managed dining room cleaning needs, smoothly handling opening, closing and shift change tasks.
  • Cleared and cleaned plates and glassware from tables and guest dining areas.
  • Welcomed and responded positively to guests.
  • Notified manager of equipment issues or breakages that affected service delivery.
  • Backed up serving staff with delivering food and beverages to tables and collecting used items.

Education

High School -

Everglades Preparatory Academy
Homestead, FL
05.2024

Skills

  • Rules compliance
  • Incident Reporting
  • Multitasking capabilities
  • Complaint resolution
  • Active listening
  • Adaptability and flexibility
  • Organizational skills
  • Table Bussing
  • Customer Service
  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation

Timeline

Shift Leader

Chick-fil-A
10.2024 - 07.2025

Attendant

Pintos Farm
01.2023 - 01.2024

Busser

Hibachi Grill & Noodle Bar
01.2022 - 01.2023

High School -

Everglades Preparatory Academy
Francisco Vega