Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Frankie-Ann Hansen

Frankie-Ann Hansen

United States

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

4
4
years of professional experience
2
2
Certification

Work History

CNA, Lead Medication Aide

Edgewood Vista
02.2023 - Current
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Mentored new Medication Aides, sharing best practices for safe and effective drug administration to enhance overall team performance.

CNA, Medication Aide

Stanton Health Center
03.2022 - 01.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.

Personal Care Assistant

Promedcare
11.2021 - 06.2022
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Online Personal Shopper

HyVee Foods
11.2020 - 11.2021
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Restaurant Hostess

Whiskey Creek® Wood Fire Grill
07.2020 - 10.2021
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

No Degree - N/a

Northeast Community College
Norfolk, NE

High School Diploma -

Stanton High School
Stanton, NE
05.2020

Skills

  • Maintaining confidentiality
  • Patient Care
  • Basic Life Support
  • Feeding Assistance
  • Compassion and Empathy
  • Vital signs monitoring
  • Complex Problem-Solving
  • Dressing assistance
  • Patient Transfers
  • Bathing Assistance
  • Documenting behaviors
  • Medical terminology knowledge
  • Transporting patients
  • Electronic Charting
  • Dementia and Alzheimer's knowledge
  • Reliable transportation
  • HIPAA Compliance
  • Ambulation Assistance
  • Preparing meals
  • Valid [State] driver's license
  • Companionship and emotional support
  • Healthcare ethics
  • Geriatric Care
  • End of life care
  • CNA Certification
  • CPR Certification
  • Continuous Improvement

Certification

  • CMA - Certified Medication Aide
  • CNA - Certified Nurse Assistant

Timeline

CNA, Lead Medication Aide

Edgewood Vista
02.2023 - Current

CNA, Medication Aide

Stanton Health Center
03.2022 - 01.2023

Personal Care Assistant

Promedcare
11.2021 - 06.2022

Online Personal Shopper

HyVee Foods
11.2020 - 11.2021

Restaurant Hostess

Whiskey Creek® Wood Fire Grill
07.2020 - 10.2021

No Degree - N/a

Northeast Community College

High School Diploma -

Stanton High School
Frankie-Ann Hansen