Frankie Erickson
Randolph,AL
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors.
Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager
MRO Resources, LLC
04.2012 - 12.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Private Duty Certified Nursing Assistant
Self Employed
01.2009 - 02.2012
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
General Manager of Food Service
Bistro By The River
04.2004 - 12.2009
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of daily sales, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Education
High School Diploma -
Monterey High School
Monterey, CA05.1987
Skills
- Inventory Control
- Continuous Improvements
- Recruiting and Hiring
- Client Relations
- Business Planning
- Negotiation
- Budgeting and Cost Control
- Purchasing and Procurement
- Lean Manufacturing and Quality Systems
- Supply Chain Distribution
- Invoice Processing
Certification
- CNA - Certified Nurse Assistant
Timeline
Operations Manager
MRO Resources, LLC
04.2012 - 12.2019
Private Duty Certified Nursing Assistant
Self Employed
01.2009 - 02.2012
General Manager of Food Service
Bistro By The River
04.2004 - 12.2009
High School Diploma -
Monterey High School
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