Summary
Overview
Work History
Education
Skills
References
Timeline
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Frankie Harden

Baton Rouge,LA

Summary

With a proven track record at Mid-city Nursing and Rehab, I excel in creating impactful care plans and advocating for resident rights, showcasing my critical thinking and case management skills. My experience spans from direct patient care to strategic program development, underpinned by expertise in MS Office and a knack for fostering community connections.

Overview

7
7
years of professional experience

Work History

Social Service Director

Mid-city Nursing and Rehab
Baton Rouge, LA
09.2023 - Current

Resident Assessments:

  • Conduct initial and ongoing assessments to understand the social, emotional, and psychological needs of residents.
  • Collaborate with other healthcare professionals to develop and update care plans based on individual assessments.
  • Work closely with residents, families, and interdisciplinary teams (nurses, doctors, therapists) to create personalized care plans that address each resident's social and emotional needs.
    Ensure that care plans are adjusted as necessary to reflect any changes in residents' needs.
  • Advocate for residents' rights and well-being, ensuring that they are treated with dignity and respect.
    Offer support to residents and families through the transition into long-term care, and throughout their stay.
  • Provide counseling and support in times of crisis, such as dealing with the loss of a loved one, adjustment to facility life, or any emotional distress experienced by residents or their families.
    Offer conflict resolution between residents or between residents and staff members when necessary.
  • Connect residents with external services and community resources such as legal aid, social services, financial assistance, and support groups.
    Ensure that residents have access to appropriate community-based services, both inside and outside the nursing home.
  • Maintain accurate and confidential records of resident assessments, interventions, progress, and outcomes.
    Document any changes in the resident’s social or emotional well-being and update care plans as needed.
  • Ensure compliance with state and federal regulations regarding social services in nursing homes.
    Participate in audits and inspections related to social services and ensure the facility is meeting all legal and ethical standards.

Kindergarten Teacher

Geo Prep Academy
08.2021 - 09.2023
  • Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning
  • Instruct and monitor students in the use of learning materials and equipment
  • Use relevant technology to support and differentiate instruction
  • Manage student behavior in the classroom by establishing and enforcing rules and procedures
  • Complete multiple tasks simultaneously
  • Encourage and monitor the progress of individual students and use information to adjust teaching strategies
  • Maintain accurate and complete records of students' progress and development
  • Update all necessary records accurately and completely as required by laws, district policies and school regulations and ensuring accurate documentation
  • Prepare required reports on students and activities
  • Communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs

Director of Social Services

Landmark of Baton Rouge
11.2018 - 08.2021
  • Serviced the healthcare community to determine what kinds of services and programs will benefit the population
  • Created programs that will help the needs of that particular demographic and their needs
  • Established the program and oversee its implementation
  • Monitored the progress and effectiveness of the program by collecting and analyzing data
  • Developed a plan for improvement by making suggestions about changes that will better meet the needs of the community
  • Fundraised which involved meeting with potential donors in the community
  • Day to day duties included Patient Advocacy, Grievances, Discharge planning, Care plan coordinator, Identified and helped with personal and environmental concerns of the facility

Social Services Intern

Sterling Place Nursing Home
08.2017 - 05.2018
  • Acted as a mandated reporter on all incidents of abuse and neglect providing support and triage for patients
  • Provided timely follow-up calls and reminders for clients as necessary
  • Measured and analyzed clients outcomes for funding purposes
  • Researched community resources for clients
  • Organized educational family workshops and in-house health screenings
  • Created bilingual announcements and flyers for family services trainings and events
  • Participated in any necessary professional development trainings
  • Assisted Social Workers and Office Administrator with other projects as required
  • Assisted Patients in patient care
  • Completed Cognitive, Social, Staff Assessments, Intake and discharge Forms / Assessments
  • Other duties as assigned

Education

Bachelor of Science - Social Work

Southern University A&M College
Baton Rouge, LA
05.2018

Skills

  • Supervisor
  • Fund Raising
  • Community work
  • Case Management
  • Small and Whole Group Settings
  • Critical Thinking skills
  • Assess needs
  • Collect and analyze data
  • Documentation
  • MS Office
  • Google Suite
  • IOS
  • SharePoint
  • Zoom

References

References available upon request.

Timeline

Social Service Director

Mid-city Nursing and Rehab
09.2023 - Current

Kindergarten Teacher

Geo Prep Academy
08.2021 - 09.2023

Director of Social Services

Landmark of Baton Rouge
11.2018 - 08.2021

Social Services Intern

Sterling Place Nursing Home
08.2017 - 05.2018

Bachelor of Science - Social Work

Southern University A&M College
Frankie Harden