Frankie Herrera
Beacon,NY
Summary
Facilitated customer satisfaction through effective communication and problem-solving strategies.
Fostered a cooperative environment to enhance team performance and productivity.
Adapted quickly to new concepts and processes to enhance team performance.
Leveraged 10-plus years of delivery driving expertise to optimize route efficiency and enhance customer satisfaction.
Executed various labor-intensive duties to support team objectives and enhance productivity.
Facilitated organization of resources to support project execution.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sanitation Worker
CRP
08.2025 - Current
- Ensured compliance with sanitation standards through thorough cleaning and disinfection of facilities.
- Operated and maintained sanitation equipment to enhance operational efficiency.
- Collaborated with team members to streamline waste disposal processes, improving overall workflow.
- Conducted regular inspections of work areas to identify and rectify potential safety hazards.
Transportation
First Student Transportation
05.2025 - Current
- Coordinated transportation schedules, optimizing resource allocation and minimizing conflicts.
- Demonstrated adaptability by learning new technologies/software utilized within the transportation industry.
- Mitigated risks associated with transportation by implementing rigorous safety protocols.
- Safeguarded patient confidentiality by adhering to HIPAA regulations during transportation tasks.
Delivery Driver
Fedex
03.2020 - 03.2025
- Executed residential and commercial delivery operations for FedEx.
- Optimized route management to enhance operational efficiency and ensure DOT safety compliance.
- Delivered exceptional customer service while addressing and resolving delivery issues in the field.
Warehouse Supervisor
Miller Proctor Nicholas
02.2016 - 09.2018
- Managed shipping, receiving, and inventory staging operations.
- Oversaw logistics and ensured timely material deliveries to field teams.
- Directed warehouse team operations to enhance efficiency and productivity.
Warehouse Lead/Delivery Driver/Delivery Assistant
Raymour & Flanigan
05.2009 - 01.2016
- Facilitated strategic improvements in floor layout and showroom logistics to enhance operational efficiency.
- Managed loading and unloading processes to support operational effectiveness and ensure precision.
- Created and delivered training initiatives aimed at improving equipment proficiency and ensuring adherence to safety regulations.
- Delivered high-quality customer service in compliance with NY/DOT regulations during commercial and residential goods transport.
Education
High School Diploma - Business Administration Coursework
College of Westchester
White Plains, NY06.2009
Skills
- Assisted in planning routes and navigating to optimize travel efficiency Supported team members in identifying the best paths for delivery Contributed to the development of navigation strategies to enhance operational effectiveness
- Assisted in coordinating delivery schedules to meet customer needs Supported freight operations by tracking shipments and resolving issues Contributed to maintaining accurate inventory records
- Assisted in organizing inventory and maintaining warehouse order Supported team members in tracking stock levels and processing shipments Contributed to efficient warehouse operations through routine inventory checks
- Operated forklifts and pallet jacks to assist in material handling tasks Supported team members in loading and unloading shipments efficiently Maintained equipment to ensure safe and effective operation
- Assisted in processing incoming and outgoing shipments Supported inventory management by organizing received goods Collaborated with team members to maintain accurate shipping records
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Oversaw logistics coordination to streamline supply chain operations
- Directed team operations to enhance collaboration and productivity
- Assisted in maintaining cleanliness and sanitation of facilities Supported team efforts in organizing cleaning schedules Contributed to a safe and hygienic environment for all personnel
- Executed problem-solving strategies to identify and resolve operational challenges
- Obtained and maintained CDL license to ensure compliance with transportation regulations
- Operated commercial vehicles to ensure timely and safe delivery of goods
Certification
- CDL Class B – NY
- Non-CDL Class C – NY
- DOT Medical Card
- Forklift Certification
- OSHA 10: Construction Safety & Health
- QRS Class 4 Certification
Languages
Spanish
Native or Bilingual
Timeline
Sanitation Worker
CRP
08.2025 - Current
Transportation
First Student Transportation
05.2025 - Current
Delivery Driver
Fedex
03.2020 - 03.2025
Warehouse Supervisor
Miller Proctor Nicholas
02.2016 - 09.2018
Warehouse Lead/Delivery Driver/Delivery Assistant
Raymour & Flanigan
05.2009 - 01.2016
High School Diploma - Business Administration Coursework
College of Westchester