FRANKIE HUGHES
Kearns,UT
Summary
Dynamic and adaptable professional with a proven track record of excelling in diverse work environments. Possessing strong communication skills and a persuasive demeanor, I thrive in roles that require effective interaction with clients and colleagues. With extensive experience in customer service and a results-driven mindset, I am adept at achieving organizational goals while ensuring customer satisfaction. Known for my adaptability to changing situations, I excel in dynamic work settings where flexibility and problem-solving are essential.
Overview
6
6
years of professional experience
Work History
General Cleaner
ASC Cleaning
Salt Lake City, UT
06.2023 - Current
- Swept, mopped, and vacuumed floors to remove debris, dust, and construction residue from various surfaces
- Cleaned and sanitized restrooms, break areas, and common areas to maintain hygiene standards
- Removed construction debris, including wood scraps, concrete remnants, and other materials, to keep the site clean and organized
- Operated industrial cleaning equipment such as floor scrubbers, pressure washers, and power vacuums safely and effectively
- Assisted with other duties as needed, including assisting with loading and unloading materials and equipment
- Adhered to safety protocols and regulations to prevent accidents and injuries on the job site.
Team Lead
Walmart
Taylorsville, UT
03.2022 - 04.2023
- Coached team members in techniques necessary to complete job tasks
- Trained new team members by relaying information on company procedures and safety requirements
- Promoted high standards through personal example to help each member understand expected behaviors and standards
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
Maintenance Groundskeeper
West Jordan City Parks (Seasonal)
West Jordan, UT
05.2019 - 09.2019
- Planted bulbs, trees, bushes and flowers for residential and commercial clients
- Installed and maintained landscapes at homes, offices and parks
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects
- Maintaining lawns, trees, shrubs, flowers, turf and irrigation
- Removed overgrowth, hazards and debris from common pathways to improve usability.
- Demonstrated attention to detail while ensuring all aspects of ground maintenance were executed with precision.
Cashier/Customer Service Associate
Murphy's Express
05.2018 - 05.2019
- Restocked and organized merchandise in front lanes
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Used POS system to enter orders, process payments, and issue receipts
- Learned inside and outside sales positions and provided backup at key times
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
High School Diploma -
Kearns High School
Kearns, UT11.2015
Skills
- Software Proficiency
- Conflict Resolution
- Team Member Motivation
- Critical Thinking
- Resource Allocation
Timeline
General Cleaner
ASC Cleaning
06.2023 - Current
Team Lead
Walmart
03.2022 - 04.2023
Maintenance Groundskeeper
West Jordan City Parks (Seasonal)
05.2019 - 09.2019
Cashier/Customer Service Associate
Murphy's Express
05.2018 - 05.2019
High School Diploma -
Kearns High School