6 years of experience in stakeholder management and vendor relations, skilled at connecting internal and external partners to achieve business objectives and drive revenue growth. Proven track record in project coordination and client engagement, consistently aligning with company standards to exceed client expectations. Known for building strong, productive partnerships and dedicated to delivering impactful, results-driven outcomes through strategic collaboration.
Overview
6
6
years of professional experience
Work History
Senior Associate
PricewaterhouseCoopers Tampa
09.2021 - Current
Collaborated directly with multiple enterprise partners awarded project-based contracts with PwC, ensuring seamless integration and alignment with client objectives and compliance standards.
Served as the key liaison between internal stakeholders and third-party suppliers, overseeing project-based and staff augmentation labor to ensure alignment with business objectives
Maintained strict adherence to Service Level Agreements (SLAs) and internal compliance policies across multiple functional teams, including Global IT, Product & Technology, Learning & Development, Procurement, Ethics & Compliance, and People Tech
Managed the Beeline system as an MSP Level 1 Administrator, facilitating supplier onboarding, training, issue resolution, and ongoing assignment maintenance
Conducted detailed reviews of Master Service Agreements (MSAs), Statements of Work (SoWs), Work Authorizations (WAs), and contract amendments to ensure compliance with PwC US requirements
Serve as the primary escalation point for the Beeline program in Bangalore, providing support for training, resolving technical issues, and addressing vendor-related inquiries
Developed and authored Standard Operating Procedures (SOPs), Quick Reference Guides (QRGs), and training materials for the Third Party Enablement (TPE) team
Trained and mentored new Senior Associates in the Business Services pillar for Third Party Enablement
Closed and resolved tickets within ServiceNow or People Path assigned to TPE
Tools: Beeline, TCM, ServiceNow, Google Suite, Microsoft Suite, People Path.
Contractor for PwC Assignment
Tential
03.2021 - 09.2021
Initially engaged in a contractor role prior to being offered a full-time position based on demonstrated performance and value to the team.
SENIOR ACCOUNT MANAGER
MiSource Tampa
02.2020 - 03.2021
Established and cultivated new client relationships while managing existing accounts, generating $35K in weekly revenue
Acted as the primary B2B point of contact, serving as a liaison between clients and internal teams to ensure the timely and successful delivery of tailored solutions
Collected client requirements to ensure company offerings met individual client needs and exceeded expectations
Forecasted and tracked key account metrics to monitor client satisfaction and identify growth opportunities
Continuously updated industry knowledge through educational opportunities, professional publications, and networking events
Delivered keynote speeches at tech networking events, contributing to industry thought leadership and enhancing professional visibility.
SENIOR IT RECRUITER
Hays Tampa
07.2018 - 02.2020
Identified, screened, and qualified candidates for specialized IT positions across a variety of industries
Experienced in full-cycle recruiting, from candidate sourcing to placement, supporting enterprise, mid-size, and start-up clients
Built and maintained a robust candidate pipeline through social networking, community organizations, internet data mining, and various media channels
Drafted and posted detailed technical job descriptions tailored to specific roles and client needs
Sourced potential candidates using niche platforms such as Dice, Monster, ZipRecruiter, OneTouch, and LinkedIn Recruiter.
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