Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Frankie Lara

Frankie Lara

Houston,TX

Summary

Dynamic Job Title with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities. Efficient Referral Coordinator with Number years of increasing responsibility in Type industry. Expertise in medical terminology, insurance processes, ICD-9 and CPT codes. Interested in shifting career to Type specialization. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Referral Coordinator

Avenue360 Health &Wellmess
04.2019 - 03.2023
  • Processed referral requests from patients, doctors and other health care professionals.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Scheduled appointments with specialists on behalf of clients.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Communicated with patients, ensuring that medical information was kept private.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Monitored referrals to foster timely completion and followed up with physicians to facilitate.
  • Provided education and instruction to referral sources on referral processes.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Facilitated referrals to other healthcare providers and resources to bridge service gaps.

Referral Coordinator

Central Care Integrated Health Services
03.2013 - 04.2019
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Education

Diploma - Mathematics

Refugio High School
Refugio, TX
08.1980

Skills

  • HIPAA Regulations
  • MS Office Expertise
  • Patient Referral
  • Reminder Calls
  • Specialty Care
  • Call Transfers
  • Referral Tracking
  • Patient Scheduling
  • Multi-Line Phone Proficiency
  • Referral Verification
  • Interoffice Correspondence
  • EPIC EMR
  • Insurance Verification
  • Reading Comprehension
  • Medical Information Collection
  • Specialist Referrals
  • Appointment Scheduling
  • Referring Physician Communication
  • Compassionate Communication
  • Pre-Authorizations

Languages

Spanish
Native or Bilingual

Timeline

Referral Coordinator

Avenue360 Health &Wellmess
04.2019 - 03.2023

Referral Coordinator

Central Care Integrated Health Services
03.2013 - 04.2019

Diploma - Mathematics

Refugio High School
Frankie Lara