FRANKIE LOPEZ
Coachella,CA
Summary
Adept at enhancing operational efficiency and team productivity, my tenure at Authentic Property Maintenance showcases my expertise in project coordination and crew management. Leveraging strong relationships with clients and a knack for inventory management, I've consistently improved service delivery, evidenced by a notable increase in client satisfaction. I like to be challenged and always moving. the hardest critic of me is myself always looking to be better.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office/Field Manager
Authentic Property Maintenance
02.2022 - Current
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Performed quality control inspections on phases of field operations.
- Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
- Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
- Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
- Facilitated field operations through supervision and direction of field personnel.
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Collaborated with multiple departments to meet operational deadlines.
F.O.H / Bar Manager
Kappy's Bar N Grill
06.2023 - 01.2024
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
Bartender / Restaurant Server
Buffallo Cafe
05.2016 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Head Barback
Tilted Kilt Pub & Eatery
03.2013 - 04.2015
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Promoted positive work environment through proactive assistance to colleagues during peak hours.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
Assistant Store Manager
Vitamin World USA
02.2009 - 11.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Manager
Lane Bryant
03.2006 - 02.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Associate of Science -
Leyden High
Franklin Park, IL06-1990
Skills
- Project coordination
- Field operations
- Crew management
- Inventory management
Certification
- TIPs Certified
- Bass Certified
Timeline
F.O.H / Bar Manager
Kappy's Bar N Grill
06.2023 - 01.2024
Office/Field Manager
Authentic Property Maintenance
02.2022 - Current
Bartender / Restaurant Server
Buffallo Cafe
05.2016 - 01.2017
Head Barback
Tilted Kilt Pub & Eatery
03.2013 - 04.2015
Assistant Store Manager
Vitamin World USA
02.2009 - 11.2010
Sales Manager
Lane Bryant
03.2006 - 02.2010
Associate of Science -
Leyden High
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