Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Legal Assistant
Ivy, Ratcliff & Chasteen, P.C.
11.2020 - Current
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
Optical Technician
Southern Plains Vision Associates
10.2018 - 07.2020
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Operated lensometers to orient and mark uncut lenses for eyeglasses.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Manager
Interurban
08.2016 - 10.2018
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.