Summary
Work History
Education
Skills
Timeline
Generic

Faith Mitlo

Houston,TX

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Work History

Receptionist

Oltim Construction
Houston, TX
08.2024 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered and directed incoming calls using multi-line telephone system.

Restaurant Hostess

Friendly's Restaurant
Elmwood Park, NJ
05.2024 - 07.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.

Education

High School Diploma -

Abeka Academy
NJ
06-2024

Skills

  • Customer Relations
  • High-energy attitude
  • Problem-solving abilities
  • Sales expertise
  • Courteous demeanor
  • Product Sales
  • Scheduling
  • Customer Service

Timeline

Receptionist

Oltim Construction
08.2024 - Current

Restaurant Hostess

Friendly's Restaurant
05.2024 - 07.2024

High School Diploma -

Abeka Academy
Faith Mitlo