Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills.
Overview
33
33
years of professional experience
Work History
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
07.2018 - 08.2018
Responsible for informing the Hispanic community about different types of mitigation techniques to build stronger and safer home
Trained Community Education & Outreach Specialists, provided advice and assistance on Hazard Mitigation program concepts, rules, regulations and processes through a variety of venues
Supervised 6 DRCs, conducted daily visits, assists staff with any un-met issues, collaborated with other Org's at the DRCs all with one goal to support the survivors.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
09.2017 - 07.2018
Implemented educational strategies to educate the Hispanic community about the impact of adopting damage prevention measures
Assigned to support the Mapping Mailbox for Floodplain Management and completed over 12,000 maps.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
08.2016 - 07.2017
Supervised CEO Specialists at DRCs, participated in DRCs meetings
Submitted compiled reports from the DRCs to upper management
Support the Mapping Mailbox for Floodplain Management and completed over 5,000 maps
Collecting mitigation-specific disaster data to support operational adjustments.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
06.2016 - 08.2016
Supervised CEO Specialists at DRCs
Submitted compiled reports from the DRCs to upper management.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
03.2016 - 06.2016
Provide community outreach for HM programs
Record disaster survivor interactions, trends, and emerging issues.
Hazard Mitigation Branch Director (Acting)
Federal Emergency Management Agency
09.2015 - 12.2015
Responsible for baseline management projects, implementing all change management aspects
Provided leadership and direction setting for staff to work as a cohesive team
Responsible for the training and development of employee's direction in order to increase their proficiency in satisfying current job requirements.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
09.2013 - 03.2014
Provided general technical assistance to the communicating on HM program information
Coordinated with Branch Director to identify goals, objectives, actions, and tasks to accomplish State and local Hazard Mitigation priorities
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
12.2012 - 08.2013
Managed CEO Specialists at DRCs and CEO Outreach box stores
Submitted daily compiled reports from the DRCs to upper management
Participated on ABFE Task Force Team participating in town hall meetings and other special events to inform the survivors how to mitigate based on the elevation.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
09.2012 - 11.2012
Provided community outreach for HM programs
Recorded disaster survivor interactions, trends, and emerging issues.
Community Education & Outreach Crew Leader
Federal Emergency Management Agency
05.2011 - 08.2011
Managed CEO Specialists at CEO Outreach stores
Coordinated box stores and assigned personnel
Submitted compiled reports from the CEO Outreach box stores to upper management.
Registration Intake Case Worker
PRNPSC
09.2005 - 01.2009
Assessing individuals' situations and providing the relevant support they may need
Customer Service
Complete eligibility and intake process for each individual.
Chief of Staff
House of Representatives of Puerto Rico
01.1993 - 08.2005
Managed office operations and personnel
Provide tactical support to implement ideas
Planning, coordinating, and leading meetings
Computer Operator
Municipality of Bayamon
10.1985 - 01.1993
Data entry of budget information and accounts payable for the Municipality
Program Specialist (Human Resources Liaison) at Federal Emergency Management Agency (FEMA)/ Denver Federal Center Bldg 710AProgram Specialist (Human Resources Liaison) at Federal Emergency Management Agency (FEMA)/ Denver Federal Center Bldg 710A
External Affairs Specialist at Department of Homeland Security Agency Federal Emergency Management Agency (FEMA) - Region IXExternal Affairs Specialist at Department of Homeland Security Agency Federal Emergency Management Agency (FEMA) - Region IX
Rescue Specialist / Squad Officer for NV-TF1 at Federal Emergency Management Agency, DHSRescue Specialist / Squad Officer for NV-TF1 at Federal Emergency Management Agency, DHS