Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Frankie Peli

Hollywood,FL

Summary

Dynamic leader with a proven track record at Pull Up Mobile Automotive, enhancing operational efficiency and fostering strategic growth. Expert in operational excellence and customer focus, adept at staff management and development. Achieved significant improvements in collaboration and market positioning, demonstrating effective decision-making and complex problem-solving skills.

Overview

11
11
years of professional experience

Work History

CEO

Pull Up Mobile Automotive
10.2022 - Current
  • Championed process improvements to enhance overall operational efficiency.
  • Aligned cross-functional teams with corporate objectives to foster collaboration.
  • Developed long-term vision for company growth to enhance market positioning.
  • Oversaw budget management by streamlining resource allocation across departments.
  • Conducted process audits to identify areas for improvement and implemented best practices.
  • Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.

Store Manager

Good Year
06.2023 - 07.2024

Service & Sales Specialist

Tires Plus/ Firestone
10.2022 - 05.2023
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Assistant Manager

Valvoline
05.2022 - 11.2022
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Led training initiatives, enhancing employee skills and confidence.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Store Manager

Jiffy Lube
10.2013 - 05.2021
  • Achieve store goals for enhanced sales productivity.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Analyzed sales data for strategic planning and resource allocation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Education

No Degree - Business Management

Broward College
Pembroke Pines, FL
06-2015

High School Diploma -

Hallandale High
Hallandale, FL
08-2013

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Complex Problem-solving
  • Verbal and written communication
  • Staff training and development
  • Staff management
  • Operations management

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Store Manager

Good Year
06.2023 - 07.2024

CEO

Pull Up Mobile Automotive
10.2022 - Current

Service & Sales Specialist

Tires Plus/ Firestone
10.2022 - 05.2023

Assistant Manager

Valvoline
05.2022 - 11.2022

Store Manager

Jiffy Lube
10.2013 - 05.2021

No Degree - Business Management

Broward College

High School Diploma -

Hallandale High

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Frankie Peli