Frankie Romero
Richmond,CA
Summary
Proven to enhance operational efficiency and customer satisfaction, I leveraged my time management and problem-solving skills. With a keen eye for detail and a commitment to safety, my efforts contributed to a significant improvement customer service. Focused worker with 10 plus years of experience. Develop and implement creative transportation and distribution procedures to maximize efficiency.
Overview
12
12
years of professional experience
Work History
Warehouse Assistant
Align Furniture Services
01.2024 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
- Assisted with assembly and installation of furniture at customer locations when required.
Route Sales Driver
1-800-got-junk
06.2020 - Current
- Drove team revenue totals by bringing in top sales numbers.
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
- Increased sales volume by effectively managing a daily route and maintaining strong relationships with customers.
- Maximized route efficiency by analyzing data trends and making necessary adjustments to better serve customers.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
- Increased overall profitability with strategic pricing negotiations tailored to individual client needs.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
- Collected and gathered garbage from buildings, businesses and other facilities weekly.
Delivery Driver
Amazon
12.2019 - 06.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Installer
Single Source
08.2019 - 12.2019
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
Delivery Driver
Byte Foods
08.2018 - 08.2019
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Communicated proactively with management about potential issues or delays in delivery times.
Delivery Driver
Associated Services
09.2017 - 04.2018
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Driver
Shred Works
06.2017 - 09.2017
- Followed all relevant traffic laws and safety regulations.
- Contributed to meeting environmental compliance standards by correctly processing recyclable materials.
- Maintained a clean work environment, contributing to increased productivity and worker satisfaction.
- Assisted in training new employees on shredder operation, fostering a skilled workforce.
- Demonstrated strong problem-solving skills when troubleshooting equipment malfunctions quickly resolving issues.
- Followed established safety protocols during the shredding process, minimizing accidents and injuries.
- Coordinated with supervisors for timely completion of assigned tasks, promoting overall operational efficiency.
Trash Collector
Integrity Waste
01.2017 - 06.2017
- Used hand signals to communicate with other workers or drivers.
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Reported route delays or interruptions to supervisors and dispatchers.
- Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
- Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
- Promoted continuous improvement within the organization by suggesting ways to increase efficiency or reduce costs in waste management operations.
- Collected and gathered garbage from buildings, businesses and other facilities
- Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
Catering Staff Member
Compass Group
02.2016 - 11.2016
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Maintained flexible work schedule to meet event needs.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
Delivery Driver
Amazon
10.2015 - 01.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Office Furniture Installer
Single Source
01.2015 - 09.2015
- Reduced downtime for clients by swiftly responding to service calls for furniture repairs or adjustments.
- Efficiently organized transportation logistics for delivering large quantities of furniture to client locations, ensuring timely installations.
- Enhanced client satisfaction by promptly assembling and disassembling office furniture as per their requirements.
- Reduced installation time with accurate interpretation of blueprints and assembly instructions.
- Contributed to sales growth by providing product recommendations based on client needs during installations.
Security Officer
Corporate Security Services
01.2013 - 01.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Gompers
Richmond, CASkills
- Time Management
- Attention to Detail
- Customer Service
- Team Collaboration
- Packaging and Labeling
- Maintaining Workplace Safety
- Problem-Solving
- Picking and processing
- Cleaning and organization
- Shipping and packaging
- Heavy Lifting
- Forklift Operation
- Decision-Making
- Storage Organization
- Workplace Cleanliness
- Palletizing
- Inventory Level Adjustments
- Order Fulfillment
- Valid Driver's License
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- Loading and unloading
- Traffic laws knowledge
- Cleaning and sanitizing
- Chemical Handling
- Trash Collection
- Sweeping and mopping surfaces
- Kitchen Sanitization
- Customer service-focused
Timeline
Warehouse Assistant
Align Furniture Services
01.2024 - Current
Route Sales Driver
1-800-got-junk
06.2020 - Current
Delivery Driver
Amazon
12.2019 - 06.2020
Installer
Single Source
08.2019 - 12.2019
Delivery Driver
Byte Foods
08.2018 - 08.2019
Delivery Driver
Associated Services
09.2017 - 04.2018
Driver
Shred Works
06.2017 - 09.2017
Trash Collector
Integrity Waste
01.2017 - 06.2017
Catering Staff Member
Compass Group
02.2016 - 11.2016
Delivery Driver
Amazon
10.2015 - 01.2016
Office Furniture Installer
Single Source
01.2015 - 09.2015
Security Officer
Corporate Security Services
01.2013 - 01.2015
Gompers
Similar Profiles
Michael WisnowskiMichael Wisnowski
Heavy Equipment Operator at Align Energy ServicesHeavy Equipment Operator at Align Energy Services
Greg RatliffGreg Ratliff
Multihousing Investment Specialist at Align Complete Real Estate ServicesMultihousing Investment Specialist at Align Complete Real Estate Services
Bailey GriffinBailey Griffin
Virtual Assistant at Align Professional ServicesVirtual Assistant at Align Professional Services
Ravi NeupaneRavi Neupane
Senior Accountant (Fulltime) at Goodwill of San Francisco BaySenior Accountant (Fulltime) at Goodwill of San Francisco Bay
Edgar FloresEdgar Flores
Packing Associate at Impossible Foods Inc.Packing Associate at Impossible Foods Inc.