Frankie Smith
Temple
Summary
Dedicated educator with extensive experience in teaching diverse student populations. Proven ability to foster collaborative learning environments that promote both academic and emotional development. Strong organizational skills complemented by a solid educational background. Effective communicator with students, parents, and colleagues.
Overview
5
5
years of professional experience
Work History
General Manager
Painted Tree Boutiques
Round Rock
01.2025 - 05.2025
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Created schedules and monitored payroll to remain within budget.
General Manager
Micheals Craft Store
Temple
12.2023 - 01.2025
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
General Manager
Spirit Halloween Store
Temple
09.2023 - 11.2023
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Moved, lifted, and carried heavy objects in accordance with safety regulations.
Customer Service Representative
Dillards Department Store
Temple
07.2023 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Mentored junior team members and managed employee relationships.
- Maintained a high level of professionalism when dealing with difficult customers.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Lead Preschool Teacher
Kids R Kids Learning Academy
Temple
01.2020 - 07.2023
- Maintained accurate records of attendance, grades, assessments and other important information pertaining to each student.
- Developed professional relationships with parents, teachers, directors and therapists.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Incorporated cultural diversity into lesson plans so students could learn more about different cultures around the world.
- Incorporated music, art and theater into lesson planning.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
Education
Associate of Arts - Cosmotology
Avenue Five
Austin, TX12-2025
Skills
- Hair styling and skin treatments
- Customer service and support
- Inventory and time management
- Team collaboration
- Visual display creation
- Dependability and work ethic
- Friendly demeanor
- Calm and patient attitude
- Decision-making skills
- Artistic demonstrations
- Multitasking abilities
- Parent communication strategies
- Empathy and care
Timeline
General Manager
Painted Tree Boutiques
01.2025 - 05.2025
General Manager
Micheals Craft Store
12.2023 - 01.2025
General Manager
Spirit Halloween Store
09.2023 - 11.2023
Customer Service Representative
Dillards Department Store
07.2023 - 11.2023
Lead Preschool Teacher
Kids R Kids Learning Academy
01.2020 - 07.2023
Associate of Arts - Cosmotology
Avenue Five
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