Frankie Smith
Myrtle Beach,SC
Summary
Dynamic, service-driven professional with a diverse background spanning real estate sales, high-end fine dining, publishing IT, and tourism. Known for delivering exceptional client experiences, managing complex workflows, and communicating with clarity and confidence. Skilled at building lasting relationships, adapting quickly to new environments, and navigating fast-paced, high-expectation settings.
Overview
34
34
years of professional experience
Work History
Real Estate Agent
RE/MAX Executive
08.2024 - Current
- Guides buyers and sellers through the full real estate transaction lifecycle, from initial consultation to closing, resulting in consistent repeat and referral business.
- Conducts market analyses, pricing evaluations, and property staging recommendations to maximize seller outcomes and reduce days on market.
- Negotiates purchase agreements and coordinates with lenders, inspectors, and attorneys to ensure smooth, timely closings.
Bartender
Minetta Tavern
07.2015 - 02.2019
- Crafted and served classic and specialty cocktails, while providing full wine and food service at the historic 1937 bar of a Michelin-starred Parisian-style steakhouse.
- Maintained bar operations, including setup, cleaning, and organization, ensuring a seamless and efficient service environment.
- Supported waitstaff needs while delivering attentive, high-quality customer service in a fast-paced, upscale setting.
Bartender
Gallaghers Steakhouse
11.2011 - 07.2015
- Served a Prohibition-era craft cocktail menu alongside Gallaghers’ world famous dry-aged Porterhouse steaks at Broadway’s original Steakhouse dating back to 1927.
- Oversaw bar operations during the multi-million-dollar relaunch of the restaurant in 2014, ensuring smooth service and operational excellence.
- Managed transactions between bar and waitstaff in addition to bar setup, maintenance, and inventory control.
Real Estate Agent
Fireside Realty
05.2004 - 04.2009
- Generated qualified leads and closed residential leases across multiple NYC neighborhoods, consistently exceeding monthly leasing targets.
- Conducted property tours, negotiated lease terms, and facilitated application processing to ensure a smooth tenant experience.
- Built strong relationships with property owners and management companies, improving unit occupancy rates and securing repeat listings.
Publishing IT Technician
Time Out New York Magazine
03.2002 - 05.2004
- Supported editorial and production teams by maintaining publishing systems, troubleshooting workflow issues, and ensuring smooth operation of content-management and digital-asset systems.
- Collaborated with developers to implement system updates, automate routine tasks, and optimize digital publishing pipelines for improved efficiency and accuracy.
- Provided technical training and documentation for staff, resolving software, permissions, and file-delivery issues across print and digital publishing platforms.
Museum Guide
Old Exchange And Provost Dungeon
10.1991 - 01.1995
- Led engaging, theme-based tours for educational and corporate groups of 10–40 participants, adapted content to audience age, interests, and background knowledge.
- Translated complex historical and artistic concepts into clear, accessible narratives using storytelling techniques and interactive activities.
- Coordinated with museum staff and event planners to ensure smooth scheduling, group flow, and a high-quality visitor experience.
Education
Bachelor of Arts - Performing Arts
College of Charleston
Charleston, SC01-1994
Skills
Luxury Hospitality & Guest Experience: Expert in delivering elevated, detail-oriented service; strong understanding of refined dining standards, customer expectations, and high-pressure environments
Sales & Client Relations: Proven ability to cultivate trust, identify client needs, and close transactions in competitive real estate and tourism markets; adept in consultative selling and follow-through
Communication & Presentation: Clear, polished communicator with strong interpersonal skills; comfortable engaging diverse audiences and supporting executive-level stakeholders
Project & Operations Management: Proficient in coordinating schedules, managing logistics, prioritizing tasks, and improving process efficiency across multiple industries
Cultural & Market Awareness: Well-versed in global hospitality and tourism trends; adaptable and culturally sensitive in international and multicultural settings
Problem-Solving & Adaptability: Ability to stay calm under pressure, resolve issues quickly, and pivot seamlessly between customer-facing work and technical or administrative tasks
Technology & Publishing Operations: Experience supporting IT and digital workflows within publishing environments; skilled in troubleshooting, content management systems, and cross-team coordination
CRM & Technology Proficiency: Familiar with scheduling systems, POS platforms, reservation management, and real estate tools such as MLS, CRM software, and digital marketing platforms
Timeline
Real Estate Agent
RE/MAX Executive
08.2024 - Current
Bartender
Minetta Tavern
07.2015 - 02.2019
Bartender
Gallaghers Steakhouse
11.2011 - 07.2015
Real Estate Agent
Fireside Realty
05.2004 - 04.2009
Publishing IT Technician
Time Out New York Magazine
03.2002 - 05.2004
Museum Guide
Old Exchange And Provost Dungeon
10.1991 - 01.1995
Bachelor of Arts - Performing Arts
College of Charleston