Franklin Ulloa
San Antonio,TX
Summary
Dedicated Automotive Technician with extensive experience at Ancira Motor CO INC, skilled in vehicle diagnostics and maintenance. Proven ability to deliver clean and efficient repairs while enhancing customer satisfaction through clear communication. Committed to continuous learning and improvement, contributing to team success and operational efficiency. I am always willing to go the extra 100 miles to become not only a better version of myself but a better version of my team and dealership. I believe everything and anything is possible through Efficiency, Dedication and Teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Technician
Ancira Motor CO INC, Chrysler, Jeep, Dodge, Ram
San Antonio, TX
11.2025 - Current
- Learned and applied safety protocols while performing basic automotive repairs.
- Assisted in diagnosing vehicle issues using industry-standard diagnostic tools.
- Supported senior technicians in performing routine maintenance tasks efficiently.
- Familiarized with various automotive systems, including electrical and mechanical components.
- Participated in training sessions to understand emerging automotive technologies.
- Documented repair processes and findings accurately for future reference.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Automotive Technician
2000 Auto Sales Inc, Chrysler,Jeep,Dodge,Ram
Saint James, NY
02.2024 - 11.2025
- Engaged in customer service interactions to explain basic vehicle issues clearly.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Increased workshop efficiency with organization of tools and equipment.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Collaborated with team members to maintain a clean and organized workspace.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
112 Mitsubishi
Medford, NY
09.2023 - 12.2023
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Automotive Technician
UEI College
Las Vegas, NV
07.2022 - 03.2023
- Learned how to perform spot on vehicle diagnostics
- Learned about engine performance
- Learned about transmission performance
- Performed hands on training for engine performance, transmission performance, suspension, wheels and tires, electrical performance
- Participated in various training sessions and or activities
- Performed engine tear downs
- Performed transmission tear downs
- Performed mounting and balancing of wheels and tires
- Performed suspension repair
Education
Diploma in Automotive Technician - Automotive Repair
UEI College
Las Vegas, NV03.2023
High School Diploma -
Las Vegas High School
Las Vegas, NV06.2022
Skills
- Clean/Efficient/Effective Repairs
- Vehicle Diagnostics
- Vehicle Maintenance
- Detailed Repair Summaries
Certification
- Level 1 Certification
- Level 2 Certification
- Level 3 Certification
Timeline
Automotive Technician
Ancira Motor CO INC, Chrysler, Jeep, Dodge, Ram
11.2025 - Current
Automotive Technician
2000 Auto Sales Inc, Chrysler,Jeep,Dodge,Ram
02.2024 - 11.2025
Automotive Technician
112 Mitsubishi
09.2023 - 12.2023
Automotive Technician
UEI College
07.2022 - 03.2023
Diploma in Automotive Technician - Automotive Repair
UEI College
High School Diploma -
Las Vegas High School