Experienced program manager specializing in strategic planning and complex problem prevention and resolution. Skilled in networking and enhancing cross-functional communication. Adept at leading teams and managing resources to ensure project success. Recognized for maintaining project timelines and fostering strong relationships and active engagement with stakeholders.
· Provided daily leadership and direction to cross-functional teams of design engineers and technical staff supporting complex energy management and efficiency projects.
· Drove effective decision-making for project success by fostering a collaborative, safety-focused, supportive, and accountable culture within teams to promote operational excellence.
· Oversaw project planning, resource allocation, budgeting, and performance tracking, ensuring compliance with industry codes, utility standards, and DoD regulations.
· Acted as liaison between account management, field operations, and stakeholders, aligning goals and resolving issues to maintain client satisfaction.
· Developed and maintained project documentation, reports, and presentations to support transparency and accountability.
· Implemented operational procedures and quality standards, driving continuous improvement and safety-focused culture.
· Conducted performance reviews, identified training needs, and supported staff development to build strong, high-performing teams.
· Analyzed project data to identify risks and improvement opportunities, applying Hybrid and Agile methodologies to monitor progress and implement solutions.
· Built productive relationships with vendors and partners to secure resources and meet project objectives.
· Facilitated onboarding and training, promoting best practices in utility operations and program management.
· Engaged in ongoing professional development to stay current with industry trends and technologies.
· Managed day-to-day clinic operations, ensuring accurate organization and maintenance of medical records, surgical logs, and patient documentation— reflecting strong project coordination, attention to detail, and adherence to protocols.
· Conducted patient intake assessments, documented medical histories, and assisted in developing treatment plans in collaboration with veterinary teams—similar to gathering project requirements, defining scope, and supporting strategic planning with relevant data.
· Educated clients (stakeholders) on treatment plans, post-operative care, and recovery expectations, ensuring clear communication and satisfaction with services rendered—paralleling client/stakeholder engagement and satisfaction in project management.
· Supervised post-operative recovery, tracking patient progress, and ensuring adherence to medical protocols—parallel to monitoring project progress, identifying risks, and ensuring that milestones are met according to established timelines and standards.
Project coordination and lifecycle management
Team leadership and staff supervision
Utility operations and compliance oversight (DoD, ANSI)
Cross-functional teamwork and stakeholder engagement
Performance monitoring and process improvement
Budget oversight and resource allocation
Scheduling and strategic planning
Data-driven analysis and reporting
Client relations and communication (verbal and written)
Proposal development and presentation
Scope definition and requirements gathering
Logistics and operational efficiency
Event and program execution planning
Cultural competence and inclusive team management
Detail-oriented, sound judgment, and decision-making
Eligibility verified and approved by the Project Management Institute for the PMP exam, scheduled for the 3rd quarter of 2025.
Predictive Project Management
Project Management Institute
Issued Apr 2025
Fundamentals of Agile Project Management
Project Management Institute
Issued Apr 2025
Foundations of Project Management
From: Google Career Certificates
Credential ID 88DLFJ796PLK
Project Initiation: Starting a Successful Project
From: Google Career Certificates
Credential ID 747E9GRWT83K
Project Planning: Putting It All Together
From: Google Career Certificates
Credential ID HOV48B20SVXQ
Project Execution: Running the Project
From: Google Career Certificates
Credential ID H5TWGGFVZ6AN
Agile Project Management
From: Google Career Certificates
Credential ID W4Z8NHENG56L
Capstone: Applying Project Management in the Real World
From: Google Career Certificates
Credential ID SY5W05R6NFSL
Chapter Lead & Volunteer Trainer, Punk Rock Saves Lives - Atlanta Chapter (National Nonprofit) 2019 – Present
Volunteer & Trainer, Georgia Overdose Prevention 2024 – Present