John Aycock
Albemarle,NC
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
14
14
years of professional experience
Work History
General Manager
Luhin Food
10.2022 - Current
- Responsible for overseeing operations, developing and mentoring the team, and ensuring a positive dining experience for customers
- Monitored and reinforced food safety procedures, maximized store sales and profit goals, maintained standards, and ensured protection of Taco Bell’s brand and assets.
- Built same store sales by 8% in year one.
- Promoted internal staff to Shift Manager & Assistant Manager roles
- Focused on marketing to the community to drive sales.
Restaurant Assistant Manager/Restaurant General Manager
Fulenwider Enterprises
05.2010 - 10.2022
- Responsibilities were equivalent to a regular RGM, with additional challenges due to frequent travel, exposing me to various atmospheres and cultures
- Exposed to sales volume of 3 Million in highest volume location
- In charge of training and development of new & existing employees
- Assisted the GM in Inventory and P&L reconciliation
- Took over as a General Manager in September 2020
- Adapted standards to provide excellent service to customers while maintaining the atmosphere created by the RGMs, allowing them to focus on hiring/training new employees.
- Started in various locations to help struggling locations
Education
Bachelor of Science in Marketing -
Grand Canyon University
Phoenix, AZ04.2016
Certificate in Medical Assisting -
Pima Medical Institute-Mesa
Mesa, AZ05.2013
Skills
- Profit & Loss: Demonstrated ability to manage profit and loss, ensuring financial success for the establishments managed
- Management: Proven leadership skills in managing restaurant operations, mentoring teams, and adapting to diverse environments
- Team Building
- Microsoft Office
- Servsafe Certified
Timeline
General Manager
Luhin Food
10.2022 - Current
Restaurant Assistant Manager/Restaurant General Manager
Fulenwider Enterprises
05.2010 - 10.2022
Bachelor of Science in Marketing -
Grand Canyon University
Certificate in Medical Assisting -
Pima Medical Institute-Mesa