Frank J. Wendling
Chicago,IL
Summary
Hard working employee, gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Successful at promoting customer loyalty, satisfaction and purchases using consultative techniques and diligent attention to individual needs. Reliable and upbeat team member. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Professional Taxi Driver
Five Star Taxi
Tinley Park
11.2020 - Current
- Developed strong relationships with repeat clients, fostering loyalty and trust in services provided.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Enhanced safety for passengers and pedestrians through strict adherence to traffic laws and regulations.
- Maintained clean and comfortable vehicle interiors, ensuring a pleasant experience for clients.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Communicated professionally with dispatchers to update them on location, availability, or delays during shifts.
- Supported passengers with special needs by offering assistance when boarding or disembarking from the vehicle as necessary.
Youth Pastor Intern
People Church
Chicago, IL
08.2020 - Current
- Established strong relationships with parents, maintaining open communication channels to address concerns and provide updates on their child''s progress within the ministry.
- Built lasting relationships with youth and parents or guardians.
- Provided spiritual care through visitation, counseling, and prayer.
- Cultivated strong relationships with local schools and community organizations, opening doors for increased collaboration and support for youth ministry activities.
- Enhanced youth engagement by incorporating interactive activities and multimedia elements into sermons.
- Assisted senior pastor in developing more effective ministry programs for increased youth participation and spiritual growth.
- Led small group sessions for deeper understanding of biblical teachings, fostering personal connections among participants.
- Organized and executed youth-centered events to promote community involvement and spiritual enrichment.
- Evaluated program outcomes regularly by tracking attendance numbers and seeking feedback from both participants and parents, allowing continuous improvement of ministry initiatives.
- Organized regular social events that fostered a sense of belonging among young congregation members, helping them build lasting friendships within the church community.
- Provided pastoral care to young individuals experiencing personal difficulties or crises, offering emotional support and spiritual guidance during challenging times.
Crew Leader
Whole Food Market
Orland Park, IL
07.2019 - 08.2020
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
Education
Certificate - Pastoral Care
People College
High School Diploma -
Tinley Park High School
05.2018
Skills
- Upselling
- Negotiation Tactics
- Adapt to Diverse Groups
- Relationship Building
- Problem-Solving Skills
- Meeting Deadlines
- Verbal/Written Communication
- Exceptional Customer Service
- Reliable and Punctual
- Outgoing Personality
- Excellent People Skills
- Networking abilities
- Cold calling
- Social media savvy
- Attention to detail
- Time management
- Interpersonal skills
- Conflict resolution
- Decision-making
- Adaptability
- Goal-oriented
- Multitasking
Timeline
Professional Taxi Driver
Five Star Taxi
11.2020 - Current
Youth Pastor Intern
People Church
08.2020 - Current
Crew Leader
Whole Food Market
07.2019 - 08.2020
Certificate - Pastoral Care
People College
High School Diploma -
Tinley Park High School