Open To Work
Franklin Allen Dunn III
Salisbury,MD
Summary
Dedicated to enhancing guest experiences through prompt service and proactive problem-solving. Solid background in customer service and technical support, ensuring satisfaction and operational efficiency while maintaining high cleanliness standards.
Overview
24
24
years of professional experience
Work History
Bus Boy
Dayton's Chicken and Seafood Restaurant
, MD
05.2022 - Current
- Cleared tables promptly to ensure high turnover rates and minimize wait times.
- Supported staff during busy shifts by delivering food from kitchen to tables.
- Monitored dining area to identify guest needs and provided prompt, attentive service.
- Checked on guests regularly throughout meals to ensure satisfaction.
- Communicated effectively with team members to coordinate efficient table service.
- Maintained cleanliness by sanitizing tables, chairs, and booths after each departure.
- Organized and cleaned dining areas to create inviting atmosphere for guests.
- Resolved guest complaints regarding cleanliness and service to maintain high satisfaction levels.
Home Healthcare Provider
Arc Central of Central Chesapeake Region INC.
Linthicum Heights, Maryland
03.2021 - Current
- Managed medication and monitored health to maintain safety and well-being.
- Supported brother in daily living activities and personal hygiene to enhance independence.
- Maintained effective communication with healthcare professionals about my 2brother's health requirements.
- Recorded vital signs, such as pulse, temperature, and respiration rates.
- Enforced infection control protocols within home to protect health.
- Developed meal plans aligned with established nutritional standards.
- Managed inventory of supplies through timely ordering of essential items.
Sales Representative
Sprint
Ocean City, United States
12.2015 - 12.2017
- Educated customers on wireless phone services to enhance understanding and satisfaction.
- Addressed and resolved customer complaints to improve retention and loyalty.
- Recommended and implemented product and service changes based on customer feedback to better meet needs.
- Analyzed competitor activities regularly.
- Maintained professional and technological knowledge of cutting edge technology
Easy Tech Associate
Staples
Salisbury, United States
01.2013 - 01.2014
- Diagnosed and repaired PCs to restore functionality for users.
- Assured customer satisfaction and handled customer concerns.
- Collected customer information and managed paperwork for PC intake and release processes.
- Reached out to customers for updates on services and special offers to enhance engagement.
Carpenters helper, Subcontractor
Lawsons Construction
Salisbury, United States
01.2002 - 12.2010
- Coordinated carpentry, plumbing, and maintenance tasks to ensure timely project completion.
- Installed doors, windows, and cabinetry according to design specifications.
- Performed rough and finish carpentry duties, including drywall installation.
- Fitted door hardware according to manufacturer instructions to ensure functionality.
- Utilized power and hand tools safely across various job sites to maintain high safety standards.
- Maintained a clean work area to uphold safety standards.
- Supported training for junior carpenters on best practices in carpentry.
- Collaborated with team members to achieve project deadlines through effective communication.
Education
Highschool graduate -
Wicomico Highschool
01-2003
programing and internet technology
Wor-Wic Community College
Skills
- Computer technology
- Windows
- Task prioritization
- Adaptability to feedback
- Attention to detail
- Time management
- Problem solving
- Troubleshooting
- Repair
- Software issues
- Hardware issues
- PCs
- Phones
- Tablets
Community Service
Volunteer at the Christian homeless shelter in Salisbury, MD.
Work Preference
Job Search Status
Open to workWork Type
Part TimeGig WorkLocation Preference
HybridSalary Range
$15/hr - $40/hrTimeline
Bus Boy
Dayton's Chicken and Seafood Restaurant
05.2022 - Current
Home Healthcare Provider
Arc Central of Central Chesapeake Region INC.
03.2021 - Current
Sales Representative
Sprint
12.2015 - 12.2017
Easy Tech Associate
Staples
01.2013 - 01.2014
Carpenters helper, Subcontractor
Lawsons Construction
01.2002 - 12.2010
Highschool graduate -
Wicomico Highschool
programing and internet technology
Wor-Wic Community College