Franklin Ayala
Woodbridge,United States
Summary
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Target
Woodbridge, VA
11.2021 - Current
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Education
Associate of Applied Science -
Northern Virginia Community College
Annandale, VA05-2024
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA06-2020
Skills
- First Aid
- Emergency Response Coordination
- Crew Coordination
- Emergency Care
- Emergency Response
- Schedule Management
- Guest Services
- Adult AED and CPR
- Company policy adherence
- Training and coaching
- Cultural Awareness
- Food and Beverage Service
- Public Speaking
- Passenger Assistance
Certification
- Medical Assistant
- National Honor society
- CPR
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Team Leader
Target
11.2021 - Current
Associate of Applied Science -
Northern Virginia Community College
High School Diploma -
Woodbridge Senior High School
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