Franklin Berdine
North Little Rock,AR
Summary
Hardworking professional bringing many years of experience in sitting at collective bargaining table to resolve conflicts and mediate discussions. Excellent oral and written communication, organizational, and problem-solving skills. Looking to apply knowledge and abilities to challenging new role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Outbound Operations Supervisor
Dollar General Distribution Center
North Little Rock, AR
03.2024 - Current
- Regular meetings with staff members to discuss performance issues, process improvements, and career development plans.
- WMS and inventory control management.
- Provided coaching and feedback to improve performance. Increase effectiveness by 20%.
- Developed and implemented strategies to improve employee satisfaction.
- Enhanced employee welfare by adhering to established procedures.
- Operation Forecasting and Execution.
HR Administrator
Dollar General Distribution Center
Westville, IN
02.2023 - 03.2024
- Scheduled or conducted new employee orientations.
- Provided guidance on best practices related to human resource management.
- Conferred with management to develop or implement personnel policies or procedures.
- HRIS and Recruiting Specialist.
- Analyzed data from employee surveys to identify areas of improvement within the organization.
- Addressed harassment allegations, work complaints or other employee concerns.
- Maintained personnel records in compliance with applicable laws and regulations.
Front End Operations Specialist
Strack and Van Til
Highland, IN
02.2019 - 02.2023
- Helped management develop strategies for negotiating with labor unions.
- Assisted in the recruitment process by conducting interviews and reference checks.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
- Cultivated relationships with employees to ensure their well-being and engagement levels are maintained at a high level.
Front End Store Manager
Strack and Van Til
Valpa, IN
03.2018 - 11.2019
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted regular performance reviews with staff members to identify areas of improvement.
- Developed strategies to increase store sales, while ensuring that all operational policies and procedures were followed.
Education
High School Diploma -
Hebron High School
Hebron, IN06-2018
Some College (No Degree) - International Business Management
Strayer University
Skills
- Operational efficiency
- Workload prioritization
- Disciplinary action management
- Procedure implementation
- Succession planning
- Employee engagement
- HRIS proficiency
- Coaching and mentoring
- Ethics and compliance
Affiliations
- Avid reader
- Passionate Food consumer
- Adventurous Traveler
Certification
- Labor Relations Certification - 2023
- Food Safety Certification -2022
References
References available upon request.
Timeline
Outbound Operations Supervisor
Dollar General Distribution Center
03.2024 - Current
HR Administrator
Dollar General Distribution Center
02.2023 - 03.2024
Front End Operations Specialist
Strack and Van Til
02.2019 - 02.2023
Front End Store Manager
Strack and Van Til
03.2018 - 11.2019
- Labor Relations Certification - 2023
- Food Safety Certification -2022
High School Diploma -
Hebron High School
Some College (No Degree) - International Business Management
Strayer University
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