FRANKLIN BOURET
Chicago,IL
Summary
Dedicated administrative professional with a decade of experience in office management. Proven track record of success in overseeing diverse administrative functions, optimizing workflows, and fostering efficient operations. Skilled in communication, organization, and problem-solving, with a commitment to delivering exceptional service and support in academic environments
Overview
16
16
years of professional experience
Work History
Property/Construction Manager
FB Properties
01.2017 - Current
- Own and manage two rental properties, overseeing all aspects of tenant relations, lease agreements, and property maintenance.
- Personally supervise remodeling projects, coordinating construction work, budgeting, and ensuring timely project completion.
- Handled contractor negotiations, materials procurement, and permit applications for renovations.
- Increased property value and rental income by modernizing and upgrading interiors and amenities.
Server/Host
Replay Andersonville
01.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Senior Administrative Associate
University of Texas at Austin
03.2020 - 12.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Led recruitment efforts with the Director, handling resume screening, interviews, and immigration processes
- Oversaw budget management, including IDR billing and procurement of equipment and office supplies.
Program Manager
University of Miami Health System
06.2008 - 12.2019
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Managed logistics of events planning, event booking, and event promotions.
- Negotiated favorable contracts with vendors and venues, resulting in cost savings and improved services for events.
- Evaluated post-conference feedback from attendees, identifying areas of improvement for future events to enhance satisfaction rates.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Senior Administrative Assistant
University of Miami Health System
03.2016 - 03.2017
- Managed day-to-day operations for the Director of Psychiatry and staff
- Managed department and donor funds
- Assisted the Primary Investigator and Clinical Staff in coordinating research studies, including recruitment, randomization, and follow-up of study participants in clinical trials
- Organized academic conferences and weekly department meetings/events
- Updated safety regulations and effectively communicated changes with management and staff
- Prepared paperwork for demo equipment, inter-departmental requisitions, business expense reimbursements, and external purchase orders
Senior Administrative Assistant
University of Miami Health System
10.2012 - 03.2016
- Managed high-volume travel and clinic calendars for three physicians, effectively keeping them informed of upcoming commitments and responsibilities, and following up appropriately
- Worked closely with clinic and surgical staff to ensure no conflict with surgical, clinic, and administrative days
- Managed high-volume calls from the operating rooms (OR) and clinics while keeping providers informed of any emergencies or major changes to upcoming schedules
- Drafted documents for physicians and clinical staff, including disability forms, FMLAs, and day-to-day patient communications
- Gathered, verified, and updated patient information, maintaining confidentiality of all records and issues handled in the department
- Provided activity management and on-site support to team members during special events
- Assisted on clinical research projects as needed
Patient Relations/Administrative Assistant
University of Miami Health System
06.2008 - 10.2012
- Registered patients for a large clinic with up to 10 providers, ensuring accurate and timely processing of their information
- Managed patient expectations regarding wait times for nurses, imaging, and providers
- Managed high-volume inbound calls, providing assistance and addressing patient inquiries efficiently and professionally
- Handled all medical records, ensuring compliance with privacy regulations and facilitating seamless access for healthcare providers
Education
Bachelor of Arts -
University of Miami
Miami, FL06.2017
Skills
- Fluent in Spanish
- High-level project/event management
- Human Resources Management
- Product/Service Promotion
- Google Suite knowledge
- Workday Experience
Timeline
Server/Host
Replay Andersonville
01.2023 - 11.2023
Senior Administrative Associate
University of Texas at Austin
03.2020 - 12.2022
Property/Construction Manager
FB Properties
01.2017 - Current
Senior Administrative Assistant
University of Miami Health System
03.2016 - 03.2017
Senior Administrative Assistant
University of Miami Health System
10.2012 - 03.2016
Program Manager
University of Miami Health System
06.2008 - 12.2019
Patient Relations/Administrative Assistant
University of Miami Health System
06.2008 - 10.2012
Bachelor of Arts -
University of Miami
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