Overview
Work History
Education
Skills
Timeline
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Franklin Cleope

Elgin,IL

Overview

6
6
years of professional experience

Work History

Associate Buyer

ALDI
Batavia, IL
11.2022 - Current
  • Successfully coordinated the management of core, seasonal, and promotional Still Water item portfolios across the entire United States.
  • Demonstrated effective project management skills by successfully handling multiple concurrent projects through prioritization, deadline setting, and efficient internal and external communication in a fast-paced setting
  • Provided mentorship and guidance to 6 Associate Buyers as a Primary or Back Up Peer Advisor Mentor, contributing to their successful training and commodity procurement.
  • Played a key role in executing still water contracts, overseeing all stages from negotiation until the completion and new contract launch.
  • Enhanced relationships with suppliers through testing of innovative new items including the new Flavored Water 20pk and Alkaline Water Tests across Still Water Commodity.
  • Maintained availability and prevented out-of-stocks across 2,300 stores by holding suppliers accountable for timely execution.
  • Assisted in negotiating deals and preparing reports to propose cost-effective solutions for lane adjustments, freight updates, and supplier pick up modifications
  • Collaborated with marketing team on promotional campaigns for new product launches.
  • Worked with NSCM to determine optimal costs through collaboration in biannual updates for freight rates
  • Resolved any discrepancies between purchase orders and invoices from suppliers.
  • Ensured efficient coordination of product flow during both the preparation and conclusion stages of the Hurricane and Summer Pre-Builds program.
  • Developed and maintained relationships with vendors to negotiate cost savings opportunities.
  • Generated forecasts for future purchasing needs based on historical sales data.
  • Assisted and managed projects/products on various non-alcoholic beverages desk (Iced Tea, Vitamin/Energy Drinks, Sparkling Water, etc.)
  • Oversaw new and innovative test/promotional items from creation to completion, including sampling to ensure high-quality products
  • Developed and implemented efficient inventory management processes to prevent out-of-stock problems, resulting in the highest availability season for the category in 2023.
  • Strategized effectively to solve problems with vendors and product issues
  • Collaborated with internal and external work group leadership to understand commodities and provide recommendations to direct leader based on market knowledge
  • Conducted market data and cost savings analysis for reporting and comparisons, leading to informed retail recommendations
  • Onboarded and created new supplier relationships to support growing network for category.

Quality and Process Auditor - Representative

United Airlines
Chicago, IL
12.2021 - 11.2022
  • Served as an advisor for trainee auditors classes - ranging from 5-8 auditors at a time, aiding in the implementation of revised auditing procedures and offering valuable feedback to leadership.
  • Performed cabin cleaning and security search audits pertaining to aircraft cleanliness and safety
  • Established strong relationships with business partner leadership and Hub vendor management team to evaluate failure areas and propose recommended process improvements
  • Performed ad-hoc audits pertaining to airport operations team ranging from customer service to ramp service procedures
  • Collaborated with Supervisor of Data and Analytics to maintain and deliver weekly & monthly scorecards for cabin cleanliness and security audits
  • Mastered applications such as Gate Explorer, Volare, SSD, Spring Shot, and Flight Info App to understand bank structure and locate aircraft to maximize audit execution
  • Played a key role in beta testing mobile applications designed to enhance the support provided to frontline auditors, enable real-time data analysis and trend tracking while facilitating the reporting of safety issues.

Airport Operations Coordinator

United Airlines
Chicago, IL
04.2018 - 04.2021
  • Assisted with Lost on Board efficiency project to support the improvement of logging and returning lost items to improve customer satisfaction
  • Designed an internal department scorecard to display trends allowing us to determine area limitations
  • Assisted with 2021 budget planning on office supplies to conform with 'tightening the belt' exercise for the station
  • Communicate and debrief daily to leadership on issues or changes occurring with the Ticket Lift Reporting process
  • Update and sent weekly/monthly summary analysis reports for finance and operational management regarding collection rates, disrupted compensation issuance amounts, financial forecast, and performance
  • Completed ad hoc summary analysis reports for Finance department to assist in monthly and yearly budget analysis and forecast planning
  • Conducted audits on business partner invoices for the Finance department
  • Conducted 100% audits of all daily oversold flights to ensure gate agent accuracy and DOT compliance
  • Reviewed all issued electronic travel certificates to confirm amounts are within company guidelines
  • Collaborated with management and operational supervisors to coordinate the preparation of reports associated with operations and performance
  • Created monthly scorecard of oversale flight data, including common inaccuracies to encourage training and updating agents on oversale procedures
  • Implemented new email procedure to connect with frontline employees regarding company guidelines for oversale procedures
  • Audit trends and track the validity of customer service voucher issuance.

Education

Bachelor of Arts Math and Science -

JUDSON UNIVERSITY

Skills

  • Time Management
  • Project Management
  • Microsoft Office Products - Excel (PivotTables), Word, PowerPoint – Deck Building
  • Excellent Communication
  • Budget/Cost Analysis
  • Vendor Relationships
  • Customer Service
  • SAP Systems
  • Cross-Functional Teamwork

Timeline

Associate Buyer

ALDI
11.2022 - Current

Quality and Process Auditor - Representative

United Airlines
12.2021 - 11.2022

Airport Operations Coordinator

United Airlines
04.2018 - 04.2021

Bachelor of Arts Math and Science -

JUDSON UNIVERSITY

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Franklin Cleope