Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Franklin Flores

Santa Ana,CA

Summary

Systematic Electrical Engineer experienced in managing electrical project lifecycle from design phase to delivery and implementation. Polished in analyzing, troubleshooting and developing solutions. Consistently delivers engineering services to meet company, customer and statutory and regulatory specifications on time and within budget.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Electrical Engineer

CASSA ELSalvador
03.2015 - 07.2017
  • Evaluated installed electrical equipment and systems to isolate faults and implement corrective actions.
  • Provided on-site engineering and technical services during installation and fielding processes.
  • Proposed electrical product and system modifications to improve quality and efficiency.
  • Identified specific cables, connectors, fuses, circuit breakers and other electrical devices required for installation of monitoring systems and weapons detection systems.

Thermal Treatment

Cassa El Salvador
02.2015 - 07.2017
  • Determined appropriate temperature control setpoints for [Type] facilities based on [Job title] input.
  • Performed thermal analyses of proposed installation sites to determine power requirements and installation logistics.
  • Conducted development tests on prototype heating and cooling system parts using [Tool] and [Technique].
  • Employed CAD software to generate 3D models and simulatory assets for use in new product development.

operador

Asworth Metal Products
Anaheim, CA
02.2020 - 10.2021
  • Improved operations through consistent hard work and dedication.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked with customers to understand needs and provide excellent service.
  • Worked flexible hours across , weekend and holiday shifts.
  • Increased customer satisfaction by resolving issues.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Representative

RIAFinancial
Santa Ana , CA
10.2021 - 06.2022
  • Provided primary customer support to internal and external customers.
  • Processed customer adjustments to maintain financial accounts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Recommended products to customers, thoroughly explaining details.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services and company information.
  • Recorded account information to open new customer accounts.

Education

Ingenieria Electrica -

Escuela Especializada En Ingenieria
San Miguel , El Salvador
05.2015

Bachelor General -

Instituto Nacional De Jiquilisco
Jiquilisco,Usulutan El Salvador
11.2010

High School Diploma -

Centro Escolar Republica Federal Centro Americana
Jiquilisco,Usulutan El Salvador
11.2008

Skills

  • Construction Cost Estimates
  • AutoDesk Revit Software
  • Technical Drawings and Schematics
  • Equipment Purchasing Specifications

Certification

  • Certified by the company 3mTraining - [Timeframe]
  • Certified by the electrician's school in the 1st category Licencese - [Timeframe]

Timeline

Customer Service Representative

RIAFinancial
10.2021 - 06.2022

operador

Asworth Metal Products
02.2020 - 10.2021

Electrical Engineer

CASSA ELSalvador
03.2015 - 07.2017

Thermal Treatment

Cassa El Salvador
02.2015 - 07.2017

Ingenieria Electrica -

Escuela Especializada En Ingenieria

Bachelor General -

Instituto Nacional De Jiquilisco

High School Diploma -

Centro Escolar Republica Federal Centro Americana
Franklin Flores