Franklin Flores
St. Cloud,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Timberland
Orlando, FL
06.2024 - 09.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color, or style.
- Helped customers find specific products, answered questions, and offered product advice.
Server/Server Assistant/Food Runner
Chef Adrianne's Vineyard Restaurant
Miami , FL
05.2021 - 01.2024
- Delivered food orders promptly and courteously.
- Communicated with kitchen staff regarding any special requests from customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Replenished napkins, condiments, silverware, and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables promptly according to company standards.
- Performed daily side work such as polishing silverware, folding napkins, and restocking condiments.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
Education
High School Diploma -
G Holmes Braddock Senior High School
Miami, FL06-2024
Some College (No Degree) - EMT
FRTG
OrlandoSkills
- Customer service excellence
- Food Safety
- Table reset
- Food Running
- Server Support
- Customer service excellence
- Cleaning and sanitizing
- Regulatory Compliance
- Professional Appearance
- Restaurant industry expertise
- Menu knowledge
- Health code requirements
- Workplace Safety
- Payment Processing
- Retail loss prevention
- Inventory Control
- Customer Needs Assessment
- Order Processing
- Product Sales
- Quality Assurance
Certification
- BLS Certification
- CPR Certification
- Drivers Licence
Languages
English
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Sales Associate
Timberland
06.2024 - 09.2024
Server/Server Assistant/Food Runner
Chef Adrianne's Vineyard Restaurant
05.2021 - 01.2024
- BLS Certification
- CPR Certification
- Drivers Licence
High School Diploma -
G Holmes Braddock Senior High School
Some College (No Degree) - EMT
FRTG
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